Get Started
3
●
If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
●
If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you
‘re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
Go to
sprint.com/activate
and follow the instructions to activate your phone.
Activate on your phone:
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation. Follow the onscreen prompts to
complete the activation process.
If an error occurs, press
ACTIVATE
(left softkey) to override auto-activation and
start the manual activation wizard. Follow the onscreen prompts to complete the
activation process.
●
To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at
1-888-211-4727
for
assistance.
Tip:
Do not press
while the phone is being activated. Pressing
cancels the activation
process.
Note:
If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727
from any other phone.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press and hold
in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
