In Australia our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major
failure.
In New Zealand our goods come with guarantees that cannot be excluded under
the Consumer Guarantees Act 1993.
So, as well as your statutory rights referred to above and any other rights and
remedies you may have under any other laws relating to your Kylin product, we
also provide you with a Kylin warranty. It's important to note that this warranty
is valid only in the country of purchase.
Kylin guarantees this product against defects caused by faulty workmanship and
materials for 12 months domestic use (or 3 months commercial use) from the
date of purchase. During this warranty period,Kylin will repair any defective
product. If the product includes a number of accessories, only the defective part
or accessory will be replaced. Kylin reserves the right to make minor
adjustments instead of replacing the product or accessory. Packaging,
instructions, recipes etc will also not be replaced unless faulty.
In the event of a product or accessory being replaced during the warranty period,
the warranty on the replacement product will expire 12 months from the
purchase date of the original product, not 12 months from the date of the
replacement.
To the extent permitted by law, this Kylin 12 months warranty excludes liability
for consequential loss or any other loss or damage caused to property or persons
arising from any cause whatsoever. It also excludes defects caused by the
product not being used in accordance with Instructions, accidental damage,
misuse, or being tampered with by unauthorised persons, excludes breakables
such as glass and ceramic items, consumable items and normal wear and tear and
does not cover the cost of claiming under the warranty or transporting the goods
to and from the place of purchase.
Should you suspect your product may be defective and need some clarification
or advice, or you have any questions, ideas, or concerns, please contact us
directly on:
Kylin Customer Service Australia +61 (0)3 9998 0999
If you're certain your product is defective, and the product is covered by the
terms of this warranty, you need to take the defective product back to the place
you purchased it from, where the retailer will replace the product for you on our
behalf. In this event, per the terms of this Kylin 12 month warranty, you will
need to present this portion of the warranty page and the purchase receipt as
proof of purchase so please make sure you keep both this page and your receipt
on hand for the duration of the warranty period.
And if for any reason you wish to contact us, please do so at:
Kylin Customer Service Australia +61 (0)3 9998 0999
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VII. 12 MONTH WARRANTY
4.
非專業人員切勿拆卸、修理本產品。
5.
如果電源軟線損壞，必須用專用軟線或從我司供銷商或維修部買到的專用
元件來更換。
6.
當產品出現故障且無法排除時，切勿自行維修，請與我司設立在當地的特
約維修網點或與本公司客戶服務部聯繫解決。
7.
本產品中的陶瓷件為易碎品，不在保修範圍內，請小心使用。
8.
其他維修服務需由授權點進行。
9.
本產品僅供家庭使用。
