background image

Warranty and after-sales service

Products such as fault, refer to the ” Kwun Limited warranty policy” ‘s quality assurance scope, Shenzhen Kwunphi Robot Co., Ltd. to 

give consumers the corresponding maintenance or replacement guarantee. This warranty does not cover any damage caused by 

improper use, connection, or maintenance, accident or abuse by others.

Please provide the following information when contacting warranty service

Product model

Full name

Address and 

telephone number

Purchase date

Problem 

description

11. Warranty and after-sales service

10.14 Exclusions and Limitations/ 

Other restrictions and exclusions

For the following situation, regardless of the provisions of this ” Kwun Limited warranty policy” is any benefits to its fundamental purpose, no matter the claim is 

based on contract, warranty, negligence, strict liability or other responsibility theory, strange insect and its associated enterprises, suppliers, distributors, or 

service provider shall not be responsible for, if already know the possibility of these situations happens is no exception:

1) Claim for damages from a third party;

2) Loss, damage or disclosure of your data;

3) Special, incidental, indirect or consequential damages, including but not limited to loss of profits, business revenue, goodwill or anticipated savings.

The above restrictions do not apply to damages for personal injury, including death, and damage to real and tangible property for which bugs are legally liable.

Some countries or territories or jurisdictions do not allow any screening or limitation for incidental or consequential damages, and therefore the above exclusion 

or limitation may not apply to you.

10.15 Claims for damages

Kwunphi hereby disclaims all indirect, incidental, special and consequential losses arising out of or in connection with Kwun, Including but not limited to between 

Kwunphi service center of transportation, Kwun loses value, time loss, revenue loss, the loss due to unavailable Kwun, personal or commercial property 

damage, inconvenience, or worse, spiritual pain or damage, loss of business (including but not limited to profit or loss of income), bus, car rental, maintenance 

call, accommodation, And telephone, fax and mail charges and other incidental charges. The full liability of Kwunphi and its affiliates, suppliers, distributors or 

service providers is limited to the direct loss you actually suffer, no more than the amount you paid for the products, regardless of the cause. Within the scope of 

the law, whether your claim is based on contract, tort (including negligence and gross negligence), breach of warranty terms or conditions, misrepresentation 

(whether in negligence or other), except the above restrictions and terms and conditions are applicable, even if the Kwunphi has been told the possibility of such 

damage or such damage can be predicted reasonably.

36

10. Kwun Limited warranty policy

Содержание Kwun-B20L2

Страница 1: ...Kwun B20L2 PV panels cleaning robot Kwun manual Please read this manual carefully before using the product and keep it properly Kwunphi ...

Страница 2: ...Kwunphi into possible Kwunphi into habit 堒出可能 堒成习惯 ...

Страница 3: ...Product introduction 2 4 Use guide 6 5 APP Use guide 21 6 Replacement of accessories 27 7 Daily cleaning and maintenance 29 8 Recommended Operating Conditions 30 9 Troubleshooting 31 10 Limited warranty Policy 32 11 Warranty and after sales service 36 ...

Страница 4: ...ollution of the track 8 After cleaning job clean the anti fall sensor with a wet towel and then wipe it with a dry towel to prevent excessive accumulation of dust and affect the perception 9 Before discarding the product turn off the power switch and remove the battery Remove and discard the battery in accordance with local laws and regulations 10 If the product is not used for a long time please ...

Страница 5: ... 2 pcs 4 Recharger 1 pcs 5 Kit M4 Inner hexagon Wrench Clamp pliers cross screwdriver 1 pcs 6 Shoulder straps 1 pcs 7 Self cleaning stuff 8 pcs 8 Rolling brush assembly default type D 2 pcs 9 Water Cube 1 pcs 10 Operating instruction 1 pcs 3 1 Name Model Name Kwun Model Kwun B20L2 3 2 Parts list According to different areas choose different models of chargers Self cleaning stuff is only used for d...

Страница 6: ...ps screwdriver 8 10 Open end wrench 3 3 Optional accessories 3 4 Roll brush type description Type Effective cleaning width Applicable PV panel size type D 800mm M2 156mm G1 158mm M4 162mm M6 166mm M10 182mm E 940mm G12 210mm Model Kwun B20L2 Operating system TianyunOS Battery 25 2V 15 3Ah Recharger out 29 4V 5A Battery life 270min Charging time 180min Weight 17 05Kg 19 7Kg Included battery Size L ...

Страница 7: ...g screws for PVC pipe M8 inner hexagon wrench Set screws and nuts for PVC pipe supports 8 Open end wrench M5 Inner hexagon wrench One M5 inner hexagon wrench one M8 inner hexagon wrench one 5 5 7 open end wrench one 8 10 open end wrench U bolt Fixing screws for PVC pipe 3 6 3 Tightening and adjustment PVC pipe support Pipeline support frame hydraulic press outlet pipe universal rotary joint hose w...

Страница 8: ...wler belt 8 Shading brush 9 Roller bracket holder 10 Roller bracket 11 Rolling brush connection part 12 Roller 13 Water cube 14 Water cube mounting 15 Water cube holder 16 Ultrasonic sensor 17 Straps buckle 18 Exposure box 19 Central suction cup 20 Self cleaning stuff 3 Introduction 3 7 Module specification ...

Страница 9: ...2 6BB Half size Full size 156 158 60 72 MBB Half size 162 166 182 210 60 72 The interval between PV array is less than 4cm The height difference is less than 4cm 20 The lowest point of the PV panel suspension is greater than 8cm Obstacles such as walls and pipes should be within 50cm of the top edge of photovoltaic array In the case of self identification MBB default M6 166mm size which can be cus...

Страница 10: ...nsor 1 25Hz flashing There is an abnormal ultrasonic drop sensor on the right side 0 50Hz flashing There is an abnormality in the pressure or temperature detection module Red lamp2 Normally off Normally on Internal communication of the device is normal failed flashing When standby if startup conditions are not met the device shall be completely placed on the PV surface with an inclination less tha...

Страница 11: ... and pipes are within 50cm of the top edge of the photovoltaic array 8 4 Use guide Content Option Timing Default Type of PV module Full size Half size Standby Full size Grid line size number of pieces Automatic recognition or custom patterns standby Automatic recognition Anchor pattern Berthing at start point Adjacent angle Standby Berthing at start point Cleaning tasks 1 10 999 times Online 1 tim...

Страница 12: ...arger is off the green light is on and the charging is finished 6 Turn off the power from the socket and remove the input plug of the charger 7 Remove the battery from the outlet of the charger and store it 4 3 1 Charging 4 3 2 Battery installation 1 Remove the bolts securing the battery cover using an M4 hexagon key 2 Align the battery and connect the battery outlet to the XT60 port on the opposi...

Страница 13: ...ring Guide rail 1 Open the battery cover and remove the 4G network cover using a Phillips screwdriver 2 Take out the 4G network module remove the cover insert the Nano SIM card and restore the installation 4 4 How Do I Use 4G Network Modules Nano SIM card 4 5 How to Use roller brush For more tutorials and videos on how to use Kwun please visit our official website 4 Use guide You need to buy and i...

Страница 14: ...ront and rear and can be exchanged at will Do not use single rolling brush cleaning mode to avoid falling risks Make sure the aviation plug is fully inserted according to the limit prompt and the spring button is up 11 Install the rolling brush before powering on the equipment otherwise the rolling brush may not complete the operation For more tutorials and videos on how to use Kwun please visit o...

Страница 15: ...e anti fall sensor to prevent abnormal anti fall perception It is strictly forbidden to be squeezed by external forces 4 6 1 Pre operation inspection 4 6 1 1 Check track surface cleanliness to prevent significant loss of grip It is forbidden to lift the upper hanging part of the track to prevent deformation and damage of the front and rear axles 12 ...

Страница 16: ...ler brush and whether it is deformed to prevent the cleaning effect Refer to Description of Brush Component Types on page 3 for usage scenarios corresponding to brush types When the roller brush is idle Should be on the motor erect rely on placing Avoid compression deformation of roller brush bristles If the bristles are deformed under pressure for a long time It will cause the bristles to become ...

Страница 17: ...t V Three turns in a row 2 Select the starting point with the least number of turns for H autonomous operation Horizontal layout H Six turns in two rows Turn times of V autonomous operation 8 Turn times of H autonomous operation 10 A row requires two turns Crossing requires two turns Ensure that the surface of the initial position is clean to prevent the product from slipping or falling due to hea...

Страница 18: ...row 2 and row 3 in the lower corner 2 Turn on the power Press the power button to start the device When the first red light is often off the buzzer rings once the device is normal and enters the initialization state 4 Start the job When the green light is always on and the red light is often off the device is normal and the initialization is successful then press the Start Standby button to make t...

Страница 19: ...7 Function application 4 7 1 Unmanned cleaning 4 7 1 1 Array Third row array Second row array First row array terminus Berthing at Adjacent angle Starting point 4 Use guide 4 7 1 Unmanned cleaning 4 7 1 2 Single bottom After the start and identification is completed the Kwun independently operates forward to the edge of the photovoltaic array to complete the single bottom edge operation Recommende...

Страница 20: ...mode and return to the starting position 4 7 3 Breakpoint memory Choose to skip part of the cleaned area find the location where the last job was interrupted and start another job from there To disable this function press the Start Standby button during the climb Restart the breakpoint memory function after the next interruption Low voltage alarm Ignore cleaned areas 4 Use guide ...

Страница 21: ...ead of headless mode with geographic or operator reference frames Forward Back 4 7 Function application 4 7 4 APP monitoring Kwun status display and mode customization Settings and other operations Basic interaction Joystick and button modes manually control Kwun movement Remote control Software application in the air download upgrade OTA 4 Use guide ...

Страница 22: ...nnecting bridge connects multiple photovoltaic arrays horizontally or longitudinally to minimize The Times of equipment handling or remote control and improve work efficiency 4 8 2 Straddle bridge A black bridge deck with a width of 600mm and a virtual guide line with a width of 4 6mm white was laid horizontally along the operation track along the adjacent array aisle at the left and right ends Th...

Страница 23: ...ally along the Kwun s operation track on adjacent array aisles at the front and rear ends In this way the bridge deck simulates replacing gaps between photovoltaic modules while meeting the height requirements of the plane Kwun will guide driving along the bridge deck without a straight line for a short time to pass through the bridge deck until stepping into the new array and start the covering c...

Страница 24: ...d one OTA is about 1 50MB For specific operations please refer to section 4 How to Use 4G Network Module in Chapter 4 User Guide 21 https file kwunphi com app aikwun android aikwun apk https apps apple com us app id1616848453 or search for AI Kwun in the App Store Scan QR code by browser Android version APP The kwun s ID code is located on the underside of the battery cover It is recommended to sc...

Страница 25: ...on Enter device details Click the corresponding device to view the details button For more tutorials on the APP please visit the official website 22 Custom Remarks Hold down the device You can enter the language setting interface by switching between Chinese and English on the login interface or setting the language option on the interface to switch the supported language 5 APP Use guide ...

Страница 26: ...hen binding Or fill in the Kwun code and password Enter the Kwun management interface Click on Kwun Management For more tutorials on the APP please visit the official website 23 5 APP Use guide It is recommended to scan the QR code to quickly fill in ...

Страница 27: ...es Job status display The joystick control Click the button to enter Login time record Anti fall sensor shows Direction and inclination display Array row limit Click on the icon to switch Start the device remotely Click the button to set Device status display Cleaning task display Click the and ICONS to adjust more functions Starting berth ode Click icon to switch 24 Kwun ID Cleaning mode Click th...

Страница 28: ...V array scenarios Type grid line size number of pieces Customize cleaning tasks 1 to 10 999 times User defined array row limit Unlimited 1 100 lines 5 APP Use guide 5 3 Device Interaction 5 3 2 Custom job Custom cleaning mode Array Single bottom Quick Normal Deep Severe ...

Страница 29: ...n 5 3 3 Other interactions Log information Online instruction manual Click on the icon Work record OTA Firmware Upgrade 26 Roller speed 5 APP Use guide For more tutorials on the APP please visit the official website ...

Страница 30: ...ng requirements 1 Unscrew the bolts connecting the rotating shaft of the brush holder to the rotating shaft of the brush holder using an M4 hex key 2 Rotate the roller brush 90 to align the opening of the roller brush shaft with the rotating axis surface and remove one side of the roller brush 3 Repeat steps 1 and 2 to remove the roller brush on the other side and remove the old roller brush 4 Sel...

Страница 31: ... suction cup and the four bolts on the pressure ring of the dust ring using an M4 hexagon socket wrench 3 Remove the dust jacket from the rotor of the rotary table 4 Make use of the scalability of the new dust jacket to stretch the central through hole into the rotor and stator of the rotating table 5 Put the pressure ring on the dust cover and press the dust cover on the body base and align with ...

Страница 32: ...xed equipment 2 Press wet rag or foam onto the track 3 Move the track in remote control mode through APP to drive the track cleaning Self cleaning module Work about 60min intervals or replace the module process 1 Scraper the dust on the brush along the direction of the brush hair and use a hair dryer to help blow the dust to complete the simple cleaning of the brush 2 Knock the brush base shake of...

Страница 33: ...re 10 50 50mm PV panel Gap 40mm 40mm PV panel Height difference 40mm 50 100mm Moderate rain Rainfall Water Washing Angle 75 88Km H Strong Gale Wind power 62 74Km H Fresh Gale IP65 IP Rating IP55 Water Washing 0 20 PV panel Angle 0 10 20 35 PV panel surface temperature 20 35 10 41 The environment temperature 10 35 50mm PV panel Gap 40mm 40mm PV panel Height difference 20mm 50 100mm Moderate rain Ra...

Страница 34: ...ario is not supported 1 Check the abnormal state of the device by means of indicator light and APP and repair the abnormal state 2 Check whether the components are damaged or blocked by obstacles 3 Detect the PV panel grid type and gradient The autonomous operation was terminated abruptly 1 Equipment failure 2 Continuous damage of PV panel surface 3 Misoperation of APP 1 Check the abnormal state o...

Страница 35: ...erms and conditions contained in this Kwun Limited warranty policy may vary from one part or system to another Warranty for a particular part or system is limited to the scope of warranty set forth in the Warranty section and other terms of this Kwun Limited warranty policy 10 6 Restrictions and disclaimers Unless otherwise provided by national laws and regulations this Kwun Limited warranty polic...

Страница 36: ... by improper installation use and operation not in accordance with the instructions Damage caused by customer s own repair of assembly parts without official instructions Damage caused by circuit modification guided by unofficial instructions or improper matching of battery pack and charger Damage caused by all operations not operated in accordance with the product instructions Damage caused by op...

Страница 37: ...al modification into foreign matter water oil sand etc incorrect installation not according to the instructions of the use and operation caused by the quality of goods Tear and alter labels machine serial numbers waterproof marks security marks etc Products damaged by unavoidable factors such as fire flood lightning strike traffic accident and other irresistible forces After contacting monster to ...

Страница 38: ...ent improper maintenance operation storage or transportation including but not limited to After discovering the quality problem under this Kwun Limited warranty policy fail to send Kwun to the Kwunphi Service Center or the repair enterprise authorized by the Kwunphi or fail to repair or repair in a manner recommended by the Kwunphi collision falling and burning accidents caused by non product qual...

Страница 39: ... damages for personal injury including death and damage to real and tangible property for which bugs are legally liable Some countries or territories or jurisdictions do not allow any screening or limitation for incidental or consequential damages and therefore the above exclusion or limitation may not apply to you 10 15 Claims for damages Kwunphi hereby disclaims all indirect incidental special a...

Страница 40: ...If you have any doubts or questions about this product please contact our customer service hotline Tel 400 878 6861 Email address service kwunphi com www kwunphi com ...

Отзывы: