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Trouble
Probable cause
Troubleshooting measure method
Device cannot start
up
1. Low battery
2. Inaccurate battery installation
1. Use the battery after it has been fully charged
2. Test whether the battery plug and install is reliable and accurate
Device cannot start
autonomous
operation
1. Abnormal equipment state
2. Component module surface
damage
3. The current scenario is not
supported
1. Check the abnormal state of the device by means of indicator
light and APP, and repair the abnormal state
2. Check whether the components are damaged or blocked by
obstacles
3. Detect the PV panel grid type and gradient
The autonomous
operation was
terminated
abruptly
1. Equipment failure
2. Continuous damage of PV
panel surface
3. Misoperation of APP
1. Check the abnormal state of the device through the APP device
interface or log, and fix the abnormal state
2. Check whether the PV panels are damaged or blocked by
obstacles
22
6. Daily cleaning and maintenance
PARTS
Store
Timing of cleaning
Cleaning way
Battery
Do not store in the environment of high
temperature, humidity or sun exposure and
every 2 months to replenish electricity,
prevention of over-discharge of the battery
Serious amount of
ash
Clean the surface with a soft cloth
Kwun
Turn off the power, and do not store in high
temperature, humidity or sun exposure
About 300 minutes
of interval work or
serious ash
Roller
brush
Do not store in high temperature, humidity
or sun exposure
Rinse deeply clean with water or comb up
and down with a soft cloth before blowing.
Crawler
belt
1. Place the wet rag on a flat surface.
2. Enter remote control mode through APP to
move the device to drive the track cleaning.
7. Troubleshooting
*
Other questions can be answered via AI-Kwun's "Help and Feedback" feature.