xviii. If this still does not work, please download the GETSYSINFO tool from
the link below:
ftp://ftp.kworld.com.tw/kworld/tool/getsysinfo/getsysinfo_20060531_v2.1.zip
xix. After download is completed, please extract and run the program to
generate the file “systeminfo.ini” under the root folder in C Drive (as
shown below). This file tells us the exact built of your computer.
xx. Along with your personal information and product purchased, please
attach the file generated from Step x to
. We will
resolve your problem using the information you have provided and
provide you with the proper solution.
(8) When I switch over to the Digital network, why can’t I get any
channel reception? What can I do?
DVB-T is a terrestrial signal system, if it’s wave frequency has been
blocked buildings or jammed by other signals, the reception for your TV
shows will be almost none existent. Depending on the different locations
of your antenna, the reception will be different. Therefore, relocate your
antenna will help to improve your signal reception. If this situation does
not improve significantly, we would advice you to install a rooftop antenna,
instead of the bundled antenna if you want to use the product in UK (when
installing rooftop antenna, please note your antenna should point to the
direction of the transmitter.) Another option is to purchase an indoor
signal amplifier to improve reception quality.
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