background image

First  

Aid

kvm-tec 

media

4K

connect 

kvm-tec engineered 4K system

rMA Form

If the shoe pinches, then we are there for you!

Contact Information

Company

Contact person

email

phone  number

customer from

MVX1

Fiber

copper

MX48

Fiber

copper

MX2000

Fiber

copper

UVX

Fiber

copper

Switching Manager

copper

SVX2

MVX2

Fiber

copper

copper

Firmware & Upgrade

Firmware Nr.:

Memory Option

RS232

VGA

Sound

Switching

Other connected devices 
(switches, HUBs, touch-

screens, Webcams,.....)

Problem description

Almost done!

 

If you want to be even faster on the phone, the following data would be helpful:

No power

No Link

VGA problem

No connection

DOA (dead on 
arrival)

Stripy screen

No Video

No USB

Mouse/ Key

-

board doesn´t 

work

LED Status local/CPU

LED Status remote/CON

red

orange

green

glowing

flashing

red

orange

green

glowing

flashing

Please send your RMA to Heidi Brosig    email [email protected]

Resolution:

Fix

kvm-tec electronic gmbh

Gewerbepark Mitterfeld 1A, 2523 Tattendorf, Austria

+43 2253 81912-30 - [email protected]

copper

rMA Number 

fiber 

copper

Product

single 

dual  

SWTICHING MANAGER 

Содержание media4Kconnect 6930 DP1.2

Страница 1: ...Check out our Installation Channel 6930 SET 4K Displayport Extender 1 2 HDMI 6930L CPU LOCAL 6930R CON REMOTE 6950 redundant 6970 uncompressed CHECK YOUR EXTENDER www kvm tec com kvm tec First Aid ...

Страница 2: ...D is lighting in orange No picture on the monitor Check if the local CPU PC cable is connected well Check if the remote CON monitor cable is connected well If everything is connected well but no function appears reconnect power supply again If the menu is visible press the O key and choose the resolution of the monitor Then press the assigned number on your keyboard LED is lighting green Screen oc...

Страница 3: ...a moni tor on the local out of the local Unit Check if local and re mote Unit have the correct firmware Check if the DDC is set correctly in the menu under point o Check if the net work switch is setup correctly and has enough bandwidth Contact kvm tec support Check if other units have the same behaviour We are here for you to answer your questions about installation Manual download www kvm tec co...

Страница 4: ...pport team 43 2253 81912 30 7 Checklist If the shoe pinches then we are there for you Support Form Contact Information Company Contact person email phone number customer from device type Fiber copper single Switching Manager Firmware Upgrade Firmware Nr Memory Option RS232 VGA Sound Switching Other connected devices Switches HUBs Touch screens Webcams To support your case as quickly as possible an...

Страница 5: ...UBs Touch screens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Key board doesn t work LED Status local CPU LED Status remote CON red orange green glowing flashing red orange green glowing flashing Please send your RMA to Heidi ...

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