background image

First  

Aid

kvm-tec 

media

4K

connect 

kvm-tec engineered 4K system

First  

Aid

kvm-tec 

media

4K

connect 

kvm-tec engineered 4K system

1.

 

First check your delivery content 4K dP1.2 ...

2.

than check your ins-

tallation....

2.

 

delivery Content 

redundant module 

                                      Delivery cotnent as DP1.2 
 

 

           plus

 

 

           2x 10G SFP + redundant module

LOCAL/CPU Unit

 

o 1 x Media4Kconnect local (CPU)

 

o 1 x 12VDC 2 A  power supply

 

o 1 x DP-DP cable 1,8m/5,9ft

 

o 1 x USB A-B cable 1,8m/5,9ft

 

o 4 x Rubber feets

REMOTE/CON Uni

 

o 1 x Media4Kconnect DP1.2 remote (CON)

 

o 1 x 12VDC 2A power supply

 

o 4 x Rubber feets

1. Connect the CON/Remote and the CPU/Local Unit with the supplied 12V 2A power 
supply.
2. Now connect the USB cable to a USB socket of your PC and connect the other end of 
the USB cable to the Local Unit. Connect the keyboard and mouse to the Remote Unit.

3. Connect the Local and the Remote Unit with a network fiber cable.

4. Connect the DP cable to the DP socket of the PC to the DP socket DP/in of the Local 
device and connect the screen on the remote side with the DP cable. 

HAVE FUN - Your kvm-tec Extender is now in use for many years (MTBF approx. 
10 years)!

4.

 

Check the LEds to get more information....

Error

Cause

Solution

LED is not 
lighting

The devices get no power

 Is the power supply connected? (white box)

LED is lighting 
in red

No connection between 
Loc and Rem

Check if the RJ45/network cable is connected well. (Clicking noise when 
plugging in)
Control both, if it does not work please send an e-mail to support@kvm-
tec.com

LED is lighting 
in orange

No picture on the monitor

Check if the local/CPU (PC) cable is connected well.  
Check if the remote/CON  (monitor) cable is connected well. 
If everything is connected well but no function appears, reconnect 
power supply again.
If the menu is visible, press the 

O

 key and choose the resolution of the 

monitor. Then press the assigned number on your keyboard.

LED is lighting 
green

Screen occurs but the 
keyboard is not working

Plug out/in USB of keyboard and wait until driver is installed (after few 
seconds). 
Check all USB connections on both sides (Local and Remote)
If it is still not working, plug out/in DC once more

LED is lighting 
green

No audio

Establish audio connection:

plug stereo-jack to the audio output of the PC (green) connection with 
local: IN
remote: headset OUT

Establish microphone connection:

plug stereo-jack to the microphone input of the PC (pink)
connection with local OUT

LED is lighting 
green

The screen flickers, has 

an incorrect display

Install current firmware from our homepage www.kvm-tec.com/
support/firmware-download

LED is blinking 
green

Different firmware or 

USB is not compatible

e-mail to

 [email protected]

LED are 
lighting 
differently

Different firmware

To enter on screen menu/check firmware version: 

To enter the On screen menu, press the 

Scroll Lock

 key five times in 

quick succession. The currently installed firmware version is displayed 

below the menu 

If firmware update does not work, please send an

 e-mail to

 support@

kvm-tec.com

3. Duplex multimode OM3-fiber cable (LC) up to 300m/984 ft 

3. USB to PC

4. DVI in

from PC

4. D

VI to Moni

tor

2. USB fr

om

    k

eyboar

d and mous

e

1. power supply 
for 12V 2A
on the backside 

1. 

power supply for 12V 

2A

on the back side

Содержание media4Kconnect 6930 DP1.2

Страница 1: ...Check out our Installation Channel 6930 SET 4K Displayport Extender 1 2 HDMI 6930L CPU LOCAL 6930R CON REMOTE 6950 redundant 6970 uncompressed CHECK YOUR EXTENDER www kvm tec com kvm tec First Aid ...

Страница 2: ...D is lighting in orange No picture on the monitor Check if the local CPU PC cable is connected well Check if the remote CON monitor cable is connected well If everything is connected well but no function appears reconnect power supply again If the menu is visible press the O key and choose the resolution of the monitor Then press the assigned number on your keyboard LED is lighting green Screen oc...

Страница 3: ...a moni tor on the local out of the local Unit Check if local and re mote Unit have the correct firmware Check if the DDC is set correctly in the menu under point o Check if the net work switch is setup correctly and has enough bandwidth Contact kvm tec support Check if other units have the same behaviour We are here for you to answer your questions about installation Manual download www kvm tec co...

Страница 4: ...pport team 43 2253 81912 30 7 Checklist If the shoe pinches then we are there for you Support Form Contact Information Company Contact person email phone number customer from device type Fiber copper single Switching Manager Firmware Upgrade Firmware Nr Memory Option RS232 VGA Sound Switching Other connected devices Switches HUBs Touch screens Webcams To support your case as quickly as possible an...

Страница 5: ...UBs Touch screens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Key board doesn t work LED Status local CPU LED Status remote CON red orange green glowing flashing red orange green glowing flashing Please send your RMA to Heidi ...

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