KVH, TracPhone, AgilePlans, IP-MobileCast, CommBox, and the unique light-colored dome with dark contrasting baseplate are trademarks of
KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject to change
without notice. No company shall be liable for errors contained herein. © 2017-2020 KVH Industries, Inc., All rights reserved.
54-1228 Rev. D
1
AgilePlans
®
by KVH
TracPhone V11
IP
/V11
HTS
Antenna and Ancillary
Equipment Reshipping Instructions
Getting Help
If you need assistance, please contact the KVH Service Delivery Group at
.
Tools Required
This procedure requires the following tools:
• Phillips screwdrivers
• Electric drill and 5/8" (16 mm) bit
• Light hammer and center punch
• 5/32" hex key
• Anti-seize lubricant
• 1/2" open-end wrench
• 1/2" open-end torque wrench set to
21 in.-lbs (2.37 N-m)
This guide explains how to prepare a TracPhone
®
V11-IP or V11-HTS antenna system, including the antenna,
ICM, and optional accessories (i.e., the KVH Link Set-top Box, Iridium Pilot
®
system, SAILOR
®
4300 system, or
Media Server) for reshipping.
Packing Steps
The complete listing of packing steps is provided below.
Important!
These instructions assume the equipment has been removed from the vessel and that you have access to the
original packaging or the KVH reshipping kit.
If all essential components are not returned, or if the
equipment is damaged and/or does not function normally, you will be billed for the cost of replacement
or repairs.
1.
Pack the Antenna...................................2
2.
Pack the ICM ..........................................5
3.
Pack the KVH Link Set-top Box...........7
4.
Pack the Iridium Pilot ............................9
5.
Pack the SAILOR 4300 .........................12
6.
Pack the Media Server .........................15
• 3/4" socket/ratchet or wrench
• 7/16" socket/ratchet or nut driver
• 3/4" socket/torque ratchet capable of settings
between 35 and 40 ft-lbs (47 and 54 N-m) of
torque
V11-HTS (silver ICM) only:
• 7/16" open-end wrench for J4 RF terminator
• Extraction tool or equivalent for B1-to-B2
locking Ethernet jumper cable
