Give the Welcome Kit to the customer, make sure
they know the differences between the Unlimited
LAN and the High-speed LAN, give them the
administrator and Wi-Fi passwords, and show
them how to use the system. Be sure they
understand the following:
The antenna transmits RF energy that is
potentially harmful.
Whenever the system is
powered on, make sure everyone stays the
minimum safe distance away from the
antenna (see illustration on page 1). If no-
transmit zones were set up, make sure the
customer understands where they are.
Read the End User Agreement (available at
www.kvh.com/mvbcustomercenter
).
Keep the radome installed on the antenna at
all times. The radome protects the antennas
moving parts from wind, rain, and debris.
The antenna must have a clear view of the
sky to communicate via satellite. Common
causes of blockage include masts, trees,
buildings, and bridges (see Figure 83). Dirt
buildup on the radome can also affect
communications.
The vessel must be located within the
coverage area of the satellite (see
www.kvh.com/htscoverage
).
The system must be activated for mini-VSAT
Broadband service (see
www.kvh.com/
mvbservice
).
Data usage and overage alerts via email and
text message, as well as user logins and their
associated data allocations, can be configured
easily over the Internet at the mini-VSAT
Manager (go to
www.mykvh.com
).
Refer to the Help provided on the web interfaces
Support page (see Figure 84). The Condensed
version is text only and resides on the ICM. The
Extended version includes images and resides on
the KVH website (airtime charges may apply).