If, during the spin cycle, the machine makes an unusual whistling noise, different from the
noise made by traditional washing machines, this is due to a new type of motor.
If water is not visible in the drum, this is due to the modern technology of new washing
machines that use less water than traditional machines.
Troubleshooting
If a problem arises, you can try to solve it yourself following the instructions below. If you call out an engineer
when one of the following problems arises, or to repair a fault due to incorrect use, the call-out will be charged
even if requested within the guarantee period.
During machine operation the following alarm codes may be displayed:
-
E10
: problem with the water supply
-
E20
: problem with water draining
-
E40
: door open
Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all
checks, the problem persists, contact your local Service Centre.
18
Something not working?
Problem
• The machine does not
work.
• The machine does not
fill.
Possible cause
• The water tap is closed
(E10)
.
• The water inlet hose is squashed
or kinked
(E10)
.
• The small filter of the water inlet
hose is clogged
(E10)
.
• The door is not properly closed
(E40)
.
Solution
• Depress the button.
• Replace the fuse.
• Close the door; the click of the
lock should be heard.
• Insert the plug.
• Press the button.
• Check the selected delay on the
display.
• The ON/OFF button has not been
depressed.
• The main electrical fuse has blown.
• The door is not properly closed
(E40)
.
• The plug is not connected.
• The START button has not been
pressed.
• The DELAY START option has
been selected.
• Open the water tap.
• Check the whole length of the
hose and remove the kink.
• Clean the filter.
• Close the door.
• The machine fills then
empties immediately.
• The end of the drain hose is too
low.
• Place the hose at the right height
(see Installation section).
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