13
12
After Sales Support
Telephone:
1300 663 907
Email: [email protected]
FAQ
Problem
Solution
My kettle won’t
turn on
• Check the power outlet is turned on.
The ON button
won’t work
• Check the power outlet is turned on.
• Check that the kettle is correctly placed on the base.
• Refer to page 13, the Boil Dry Protection function may
have activated.
The water is not
flowing from the
spout
• Ensure kettle is turned off and unplug from power outlet.
Check the filter by removing it and checking for any
blockage or damage - take extra care if the water is hot or
boiling.
I have noticed
my kettle has
discoloured
inside.
• This is most likely due to lime scale/mineral deposits from
your tap water. Refer to the Descaling/Removing Mineral
Deposits section on page 13.
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