QUALITY SERVICE - CONTACTS
SERVICE LITERATURE
If you would like a copy of the Parts Catalog or Technical Manual for this machine, please contact:
•
USA & Canada: 1-956-233-3294
•
Or visit “www.Ezylift.com”
PARTS
We recommend IMPAC 500™ authorized replacement parts USA
and Canada :
1-956-233-3294
IMPAC 500
™
QUALITY CONTINUES WITH QUALITY SERVICE
IMPAC 500™ provides a process to handle your questions or problems, should they arise, to ensure that
product quality continues with your IMPAC 500™ Parts and Service Support.
FOLLOW THE STEPS BELOW TO GET ANSWERS TO ANY QUESTIONS YOU MAY HAVE REGARDING YOUR
I
MPAC 500
™
SYSTEM
•
Refer to the appropriate Product Manual
•
Refer to the Product Serial Number
•
Refer to Part Item Number for Parts enquiries
•
Contact IMPAC
MANUFACTURING
with unanswered
questions
OM EZJDPG C-2011
Page
24
WARRANTY
IMPAC 500™ warrants the IMPAC 500™ product to the original Buyer against defective materials and
parts for six (6) months from the date of purchase.
IMPAC MFG's sole and exclusive liability and the Buyer’s sole and exclusive remedy, under this Warranty,
is the repair or replacement of any materials or parts determined to be defective by IMPAC 500™ .
In no event shall IMPAC 500™ be liable for incidental or consequential damages, including, but not limited to
inspection or transportation cost, cost of cover, loss of profits, loss of use, damages or injury of any kind based
upon claim for breach of Warranty.
This Warranty does not cover breaking or fraying of the winch rope cable, cost of labor for field repairs,
transportation charges in connection with replacement or repairs of defective parts, or any damage as a result
of misuse, neglect, overloading, accident, improper installation, maintenance or repair, unauthorized
alteration, or use of the product beyond the range of normal usage.
To obtain warranty service, contact
IMPAC MANUFACTURING
at
1-956-233-3294
during
business hours, Central Standard Time: 8:00 am - 5:00 pm Monday through Friday -
excluding holidays.
Be prepared to provide: (1) Name, Address, and Phone Number; (2) Proof of Purchase; (3) Unit Serial Number;
and (4) Explanation of the Problem.
This Warranty is the only Warranty made by
IMPAC MANUFACTURING
and it cannot be amended or amplified by any
party.