
8 Trouble-shooting
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KSB IE3-Motor
8 Trouble-shooting
WARNING
Improper work to remedy faults
Risk of injury!
▷
For any work performed to remedy faults, observe the relevant information
given in this operating manual and/or in the product literature provided by the
accessories manufacturer.
If problems occur that are not described in the following table, consultation with the
KSB
customer service is required.
A
Drive does not start.
B
Rumbling noise during start-up
C
Rubbing noises
D
Radial vibrations
E
Axial vibrations
F
Wrong direction of rotation
Table 18:
Trouble-shooting
A B C D E F Possible cause
Remedy
✘
-
-
-
-
- No voltage
Check mains fuses, mains voltage and
operating status of the frequency inverter.
✘
-
-
-
-
- Mains cables connected incorrectly/
Fault in supply line
Check wiring.
✘ ✘
-
-
-
- Driven machine is blocked
Manually clear the blockage from the driven
machine, observing the operating manual of
the driven machine!
-
-
✘
-
-
- Bearings defective
Check bearings and replace if necessary.
-
-
✘
-
-
- Rubbing contact between rotor and stator
Check bearings and replace if necessary.
Check rotor and replace if necessary.
-
-
-
✘
-
- Rotor unbalance
Check key convention applicable to the shaft
and output element; remove rotor and re-
balance if required.
-
-
-
✘
-
- Improper installation
Check the foundation, the place of installation
and the mounting surface.
-
-
-
-
✘
- Incorrect connection of pump/load
Check correct alignment between motor and
driven machine, check coupling.
-
-
-
-
-
✘
Wrong direction of rotation setting
Change the direction of rotation by altering
the parameters of the frequency inverter or
interchanging two phase conductors.