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EN
If your appliance does not always work properly, call customer service in your country.
The filter holder overflows or
the coffee flows too slowly.
■
The coffee maker needs cleaning.
■
There is too much coffee. We recommend using one measuring spoon
or one soup spoon of ground coffee per cup.
■
The ground coffee is too fine (e.g., ground coffee for espresso won't
work in a drip coffee maker).
■
There is ground coffee lodged between the paper filter and the filter
holder.
■
The paper filter is not opened properly or is not well placed.
■
Rinse the filter holder before inserting the paper filter so it will adhere
to the damp walls of the filter basket.
■
Be sure you have not inserted a paper filter at the same time as the
permanent filter.
■
There is more than one paper filter in the filter holder.
■
Make sure the filter holder is pushed down all the way.
The coffee tastes bad.
■
Clean the coffee maker.
■
The ground coffee is not right for your coffee maker.
■
The proportion of coffee and water is not sufficient. Adjust to suit your
taste.
■
The quality and freshness of the coffee is not the best.
■
The water is of poor quality.
The coffee does not flow.
■
See if there is water in the water tank.
■
The coffee flow system may be obstructed. You may clean it simply by
rinsing with water.
The time is not correct (there
is a time difference).
■
The timer is synchronized and depends on your electrical network. If
there is a time difference, we recommend that you program the time
once a week to be sure it is correct.
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