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Danger :
Only a qualified technician is authorised to carry out repairs on electrical wiring and carry out
work on the electrical grid. If you do not follow these instructions, you risk death by electrocution! Do not
use an appliance that is visibly damaged!
(1)
Depending on model
PROBLEM
MALFUNCTION
CORRECTIVE ACTION
The coffee dispenses too slowly.
Turn the coffee fineness knob to the right to make the grounds courser (this could
also depend on the type of coffee used).
Run one or several rinsing cycles.
Run a machine clean (see “Cleaning program”).
Change the Claris Aqua Filter System cartridge (see “Installing the filter”).
The water/steam is not dispensed
normally from the steam nozzle.
At the beginning or end of making a drink, the steam nozzle may drip slightly.
The coffee fineness knob is diffi-
cult to turn.
Only change the grinder setting when it is running.
The espresso or coffee is not hot
enough.
Increase the coffee temperature in the Maintenance and settings menu
. Warm
the cup by rinsing it with hot water before making the drink..
The coffee is too lightly coloured
or too weak.
Avoid using oily, caramelised or flavoured coffee. Check that the coffee bean contai-
ner has coffee in it and that is it dispensing correctly.
Decrease the drink volume, increase the drink strength.
Turn the coffee fineness knob to the left to make the grounds finer.
Make the drink in two cycles by using the 2 cups function.
The appliance is not producing
coffee.
A problem has been detected during preparation of the drink.
The appliance has restarted automatically and is ready for a new cycle.
Why can I not run descaling/why
does my machine not request a
descaling cycle?
The machine only requests a descaling cycle once it has made a certain number of
drinks using steam.
A power failure occurs during a
cycle.
The appliance is automatically restarted when power is switched back on.
The appliance is working but
no liquid is coming out.
Check that the water container is in the correct position and that the cord is not
jammed between the appliance itself and the water container.
Coffee grains have found their
way into the drip tray.
This happens if coffee grains fall outside the percolation tank; this keeps the
machine clean.
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