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This Krups’ product is warranted for 1 year from the date of purchase against defects in material and workmanship. During this
period, the Krups’ product that, upon inspection by Krups, is proved defective, will be repaired or replaced, at Krups’ option,
without charge to the customer. If a replacement product is sent, it will carry the remaining warranty of the original product. This
warranty does not apply to any defect arising from a buyer’s or user’s misuse of the product, negligence, failure to follow Krups’
instructions, use on current or voltage other than that stamped on the product, wear and tear, alteration or repair not authorized
by Krups, or use for commercial purposes, or appliances not descaled as specified.
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR USE, ARE MADE BY KRUPS OR ARE AUTHORIZED TO BE MADE WTH RESPECT TO THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of incidental or
consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
If you believe your product is defective, take the product (or send it postage prepaid) along with proof of purchase to the nearest
authorized Krups Service Center. (To find the nearest authorized Krups Service Center visit the Krups website or contact the
Krups Consumer Service in your country indicated below).
If you send the product, please include a letter explaining the nature of the claimed defect.
Krups Service Centre locations can be found by visiting the website :
www.krupsUSA.com in the USA or
www.krups.ca in Canada.
When shipping the product to the service center please include a note explaining the issue, a copy of the sales receipt
and provide a valid return address on the outside of the shipping box (no PO Boxes).
If the product is out of warranty or warranty can’t be validated, the service center will send an estimate of repair for your approval.
CONSUMER SERVICE
If you have additional questions, please call our Consumer Service Department. It is helpful to have the product available at the
time of your call and to know the reference number that can generally be found on the base of the product.
USA :
Phone 1-800-526-5377
Hours*
Monday to Friday: 8:00 a.m. to 11:00 p.m.
Saturday: 10:00 a.m. to 7:00 p.m.
Letters should be addressed to :
Groupe SEB USA
2121 Eden Road
Millville, NJ 08332
USA
Only letters can be accepted at this address. Packages without a return authorization number will be refused.
CANADA
:
Phone
1-800-418-3325
Hours*
Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to
Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada M1V 3N8
*Please note hours are subject to change.
LIMITED WARRANTY
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