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terms of guarantee
Kronan Trademark guarantees that this product on the occasion of purchase and for one
year after purchase is free of faults with respect to material, design and function. If prob-
lems arise during the period of the guarantee, following normal use, correct mounting and
correct care of the product, these problems must be of a type that it is possible to demon-
strate the deficiency in material, design or function for the guarantee to be valid. We will in
these cases repair or exchange the product as specified below.
The guarantee is valid only after presentation of proof of purchase issued by Kronan
to the purchaser.
Kronan reserves the right to decline to carry out service under guarantee if proof of
purchase is missing.
The guarantee is valid solely for deficiencies in material, design or function.
The guarantee does not cover periodic inspection, maintenance, repair or exchange
of parts that are necessary following normal wear and tear, nor for damage that has
arisen through faulty use or management of the product.
Kronan has the right to decline to carry out service under guarantee if it is clear that
the recommended care instructions have not been followed. These instructions are
detailed under “Care, maintenance and cleaning” in the manual, and should be read
thoroughly.
This guarantee does not affect the consumer’s rights as defined by applicable legisla-
tion. In the absence of applicable legislation, the rights of the consumer are limited
to those defined in the Terms of Guarantee. Kronan Trademark is not responsible
for injury that arises as a result of failure to comply with the expressed or implied
guarantee for this product.
No guarantee is given covering second-hand purchase.
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the kronan guarantee
Any product from Kronan is accompanied by a 1-year product guarantee. It is important that
you contact us immediately in the event of any problem arising, such that we can help you
as rapidly as possible.
Fill out guarantee form located on www.kronan.com.
Complete the form carefully.
Always attach a copy of the purchase receipt or proof of purchase.
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if you encounter problems
You have the right to file a complaint about the product for three years after purchase. It is
important that you contact us immediately in the event of any problem arising, such that we
can help you as rapidly as possible.
It is of the highest importance for us that you are satisfied with your KRONAN product,
even if the period with right of complaint has expired. In this case, feel free to contact us
and make your opinion known.
Contact
if you have any questions or queries,
contact our Customer Service office
telephone: +46 8 694 7282
E-mail: [email protected]
kronan trademark AB
kemistvägen 6
SE-187 70 täby
Sweden
Fill out guarantee form located on www.kronan.com.
Complete the form carefully.
Always attach a copy of the purchase receipt or proof of purchase.
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