TROUBLESHOOTING
If your rX-Tank isn’t moving
•
Check if the pump or filter basket needs cleaning, or if your filter
needs backwashing or cleaning.
•
Check there are no leaks in the hose or flexible hose connector.
If there are, replace any damaged sections.
•
Check the main drain and all suction lines are closed. The only one that
should be open is the suction line that is attached to your rX-Tank.
•
Check that your pool is balanced. Alkaline pools and algae can
make the machine slip.
•
Check that the Smart-Skim is opening and closing, and that the
spring is still attached.
•
Check that the Auto Skim (optional upgrade) is opening and closing
freely. Remove the valve from your pool and open and close the
valve in a bucket of clean water. If damaged, please replace.
•
Your pool pump and filter system may be too small or inefficient to
effectively run your rX-Tank. Ask your pool professional to advise.
If you are using a variable speed pump and have plumbing losses,
try adjusting your low speed setting up by 200rpm.
•
There may be air in your rX-Tank. Turn the pump off and inspect the
rX-Tank’s Halo for air. If air is present, simply squeeze the chambers,
whilst holding under water, until no air bubbles remain. When you
release the cleaner, the rX-Tank should sink to the bottom of the pool.
•
There may be a blockage in the rX-Tank. Turn off the pump and
remove the halo from the cleaner pulling vertically upwards, holding
onto the grey swivel, and inspect the cleaner for blockages from the
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