Troubleshooting
If you have followed the instructions carefully and your faucet still does not work
properly, take the following coorective steps:
P R O B L E M
C A U S E
A C T I O N
Leakage under the
handle
Bonnet nut (5) has
come loose
Remove the cover button (1).
Loosen set screw (2) with hex
wrench (16). Remove the
handle (3). Unscrew cap (4) (by
hand only). Tighten bonnet nut
(5) with an adjustable wrench
The aerator has an
irregular or reduced
water flow
The aerator is dirty or
mis-fitted
Remove the aerator and
check for debris.
Ensure that the rubber
washer is properly installed.
Water will not shut off
completely
Cartridge may need to
be adjusted or replaced
Remove the
cover button
(1).
Loosen set screw (2) with hex
wrench (16). Remove the
handle (3). Unscrew cap (4)
(by hand only). Tighten bonnet
nut (5) with an adjustable
wrench. Remove the cartridge
(7). Check for cracks
There is leaking from the
sink drain at the base of
the sink.
The sink has a rough or
irregular surface.
Apply additional silicone
sealant to the beveled side of
the drain flange. Retighten
and test for leaks
There is a low flow of
water.
The filter washer in the
hose connectors is dirty.
Turn off the water supply at
water valve and unscrew the
hose connectors from water
supply lines. Clean the filter
washer in the water lines with
hot water, removing any debris
or calcium build up
9
