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KRAMER ELECTRONICS, LTD.
10.3
Control Related Problems
Problem Remedy
No control of switchers
and other devices from
VS-3000 control panel
1.
Confirm that the connecting cable is wired for pins 1-9 straight through.
2.
Confirm that all DIP switches on the switchers have been set properly.
Keep in mind that if you are only controlling one switcher on a specific
port, that switcher must be assigned the ID of “1”.
3.
If controlling more than one switcher on a single port, all switchers
must be of the same type and power to all switchers must be on.
4.
Confirm that you have the proper machine number and control port
selected on the VS-3000.
5.
Confirm that you have the proper switcher type selected on the VS-
3000. If not, go back to Section 8.2.3 and 8.2.4 of this manual.
No control of switcher
from PC software
1.
Confirm the wiring of the connecting cable. This pin configuration may
be found in Figure 2. Cable length should not exceed 25 feet.
2.
Confirm that all DIP switches on the switchers have been set properly.
Keep in mind that if you are only controlling one switcher on a specific
port, that switcher must be assigned the ID of “1”.
3.
If controlling more than one switcher on a single port, all switchers
must be of the same type and power to all switchers must be on.
4.
Confirm that the baud rate of your computer COM port is set to the
same as that of your switcher (9600-Baud). Confirm that the proper
COM port is selected in the control software.
5.
Confirm that bi-directional communication is enabled on all switchers.
6.
With custom software, do not send multiple commands at the same
time. The switcher must complete one command before receiving
another.
7.
Confirm that the computer you are using supports true RS-232C
protocol. Computers such as the Apple Macintosh do not!
LIMITED WARRANTY
Kramer Electronics (hereafter Kramer) warrants this product free from defects in material and workmanship under the
following terms.
HOW LONG IS THE WARRANTY
Labor and parts are warranted for three years from the date of the first customer purchase.
WHO IS PROTECTED
Only the first purchase customer may enforce this warranty.
WHAT IS COVERED AND WHAT IS NOT COVERED
Except as below, this warranty covers all defects in material or workmanship in this product. The following are not
covered by the warranty:
1) Any product which is not distributed by Kramer, or which is not purchased from an authorized
Kramer dealer. If you are uncertain as to whether a dealer is authorized, please contact Kramer at
one of the agents listed in the web site
www.kramerelectronics.com
.
2) Any product, on which the serial number has been defaced, modified or removed.
3) Damage, deterioration or malfunction resulting from:
a)
Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature.
b)
Product modification, or failure to follow instructions supplied with the product.
c)
Repair or attempted repair by anyone not authorized by Kramer.
