
Operating Instructions
OIC 12en Edition 08/2016
33
Troubleshooting
Troubleshooting
11
Viscosity of the liquid too low
► Decrease the temperature of the liquid
- or -
► Increase the rotation speed.
12
Airlock or gas in the liquid
► Test the pipe system for air admission and replace
parts if necessary.
► Reduce the suction head
- or -
► Increase the inlet pressure.
13
Motor running at wrong voltage or
frequency
► Ensure that the motor voltage and frequency match
the operating voltage.
► Compare the speed of the motor with the pump
rating plate. If the data do not match, adjust the
speed of the motor.
14
Advanced wear of rotating pump
components
► Check screw set and housing and replace if
necessary.
15
Advanced wear of sealing surfaces
► Replace the seal and check the pumped liquid for
abrasive content.
16
Inadequate alignment of
shaft coupling
► Align the shaft coupling correctly, see "Assembling
17
Pump deflected
► Support the weight of the pipe system.
► Loosen pipe connections and mount stress-free, see
"Connecting the pump to the pipe system", page 16.
18
Resonance in the system
► Provide a flexible bearing arrangement for the pump
unit
- or -
► Make the connections with hoses.
19
Speed of flow in suction or pressure
line too high
► Set the flow speed in the suction line so that it does
not exceed 1 m/s.
► Set the flow speed in the pressure line so that it does
not exceed 3 m/s.
20
Ball bearing damaged
► Replace the ball bearing.
21
Lack of lubrication or foreign bodies
have caused superficial damage to
rotating pump components
► Check the screw set and the housing. If necessary
replace the pump with free shaft end.
22
Shaft seal damaged through dry
running
► Replace the shaft seal. When starting up the pump,
pay attention to venting.
23
Inlet pressure too high
► Reduce the inlet pressure at the system side.
24
Thermal or chemical loading of
elastomer seals exceeded
► Check the maximum operating temperature.
► Check the resistance of the elastomers with regard
to the pumped liquid.
25
Cold start when delivering high-
viscosity liquids
► Install the heating system.
26
Seal overload during heating
process
► To prevent thermal expansion of the liquid causing a
build-up of pressure, open the pressure- or suction-
side shut-off device.
No.
Cause
Remedy