1 5
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
B u r n e r ( s ) d o e s n o t l i g h t a f t e r
ODS/pilot is lit.
Delayed ignition of burner(s).
Burner backfiring during combustion.
Moisture/condensation noticed
on windows.
Slight smoke or odor during
initial operation.
Heater produces whistling noise
when burner is lit.
Dark residue on logs or inside of
fireplace.
White powder residue forming
within burner box or on adjacent
walls or furniture.
POSSIBLE CAUSE
1. Burner orifice is clogged.
2. Inlet gas pressure is too low.
3. Burner orifice diameter is too
small.
4. Thermocouple leads disconnected
or improperly connected.
5. Burners will not come in remote
position.
1. Manifold pressure is too low.
2. Burner orifice is clogged.
1. Burner orifice is clogged or
damaged.
2. Burner damaged.
3. Gas regulator defective.
1. Not enough combustion/ventila-
tion air.
1. Residues from manufacturing
processes.
2. Not enough air.
3. Gas regulator defective.
1. Turning control knob to Hi position
when burner is cold.
2. Air in gas line.
3. Air passageways on heater
blocked.
4. Dirty or partially clogged burner
orifice.
1. Improper log placement.
2. Rafts or other air currents affecting
flame pattern.
3. Air holes at burner inlet blocked.
4. Burner flame holes blocked.
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. turn into white
powder residue.
REMEDY
1. Clean burner orifice (see Cleaning
and Maintenance) or replace
burner orifice.
2. Contact local propane/LP gas
company.
3. Replace burner orifice.
4. Reconnect leads (see wiring diagram).
5. Replace battery in transmitter and
receiver.
1. Contact local propane/LP gas company.
2. Clean burner (see
Cleaning and
Maintenance
) or replace burner
orifice.
1. Clean burner orifice (see Cleaning
and Maintenance) or replace it.
2. Replace burner.
3. Replace gas regulator.
1. Refer to Air for Combustion and
Ventilation Requirements (page 4).
1. Problem will stop after a few hours
of operation.
2. Check burner for dirt and debris.
If found, clean burner (see Clean-
ing and Maintenance, page 12).
3. Replace gas regulator.
1. Turn control knob to LO position
and let warm up for a minute.
2. Operate burner until air is removed
from line. Have gas line checked
by local propane/LP gas company.
3 . O b s e r v e m i n i m u m i n s t a l l a t i o n
clearances (see pages 6 through 8).
4. Clean burner (see
Cleaning and
Maintenance
) or replace burner
orifice.
1. Properly locate logs (see Installing
Logs, page 9).
2. Eliminate source of drafts around
heater.
3. Clean out air holes at burner inlet.
Periodically repeat as needed.
4. Remove blockage or replace burner.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.