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TROUBLESHOOTING
Note
: All troubleshooting
items are listed in order of
operation.
WARNING: Only a
qualified service person
should service and repair
heater.
CAUTION: Never use a wire,
needle, or similar object to
clean ODS/pilot. This can
damage ODS/pilot unit.
REMEDY
1. Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
5. Replace ignitor cable.
6. Replace control valve ( piezo
is part of control valve).
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob while
pressing ignitor button.
3. Continue holding down control
knob. Repeat igniting operation
until air is removed.
4. Clean ODS/pilot (see Cleaning
and Maintenance) or replace
ODS/pilot assembly.
5. Reposition gas regulator turn
control knob to pilot position.
6. Contact local propane/LP gas
company.
1. Press control knob in all the way.
2. After ODS/pilot lights, keep
control knob pressed in for 30
seconds.
3. Fully open equipment shutoff
valve.
4. Hand tighten until snug, then
tighten 1/4 turn more.
5. A) Contact local propane/LP gas
company.
B) Clean ODS/pilot (see Cleaning
and Maintenance) or replace
ODS/pilot assembly.
6. Replace thermocouple.
7. Replace control valve.
POSSIBLE CAUSE
1. Ignitor electrode positioned
wrong.
2. Ignitor electrode broken.
3. Ignitor electrode not connected
to ignitor cable.
4. Ignitor cable pinched or wet.
5. Broken ignitor cable.
6. Bad piezo ignitor.
1. Gas supply turned off or
equipment shutoff valve closed.
2. Control knob not fully pressed in
while pressing ignitor button.
3. Air in gas lines when installed.
4. ODS/pilot is clogged.
5. Gas regulator selling is not correct.
6. Control knob not in pilot position.
7. Depleted gas supply.
1. Control knob not fully pressed in.
2. Control knob not pressed in long
enough.
3. Equipment shutoff valve not
fully open.
4. Thermocouple connection loose
at control valve.
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure.
B) Dirty or partially clogged
ODS/pilot.
6. Thermocouple damaged.
7. Control valve damaged.
OBSERVED PROBLEM
When ignitor button is pressed
in, there is no spark at ODS/pilot.
ODS/pilot lights but flame goes
out when control knob is released.
When ignitor button is pressed in,
there is a spark at ODS/pilot but
no ignition.