
OBSERVED
PROBLEM
REMEDY
POSSIBLE CAUSE
Heater produces
a whistling noise
when burner is lit.
1. Turning control knob to HIGH (5) position
when burner is cold.
2. Air in gas line.
3. Air passageways on heater are blocked.
4. Dirty or partially clogged burner orifice.
1. Turn control knob to LOW (1) position
and let warm up for a minute.
2. Operate burner until air is removed from
line. Have gas line checked by local
propane/LP Gas Company.
3. Observe minimum installation
clearances (Figure 4, page 10).
4. Clean burner (see
Cleaning and
Maintenance
Page 18) or replace burner
orifice.
Heater produces
a clicking/ticking
noise just after
burner is lit or
shut off.
1. Metal is expanding while heating or
contracting while cooling.
1. This is common with most heaters. If
noise is excessive, contact qualified
service technician.
White powder
residue forming
within burner box
or on adjacent
walls or furniture
1. When heated, the vapors from furniture
polish, wax, carpet cleaners, etc., turn
into white powder residue.
1. Turn heater off when using furniture
polish, wax, carpet cleaner or similar
products.
When ignitor button
is pressed in,
1. Ignitor is positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not connected to
ignitor cable.
4. Ignitor cable is pinched or wet.
5. Broken ignitor cable.
6. Bad piezo ignitor.
1. Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry.
5. Replace ignitor cable.
6. Replace piezo ignitor.
When ignitor button
is pressed in, there
is no spark at
ODS/pilot.
1. Gas supply is turned off or equipment
shutoff valve is closed.
2. Control knob not fully pressed in while
pressing ignitor button.
3. Air in gas lines when installed.
4. ODS/pilot is clogged.
5. Gas regulator setting is not correct.
6. Bad piezo ignitor.
7. Depleted gas supply.
1. Turn on gas supply of open
equipment shutoff valve.
2. Fully press in control knob while
pressing ignitor button.
3. Continue holding down control knob.
Repeat igniting operation until air is
moved.
4. Clean ODS/pilot (see
Cleaning and
Maintenance
Page 18) or replace
ODS/pilot assembly.
5. Replace gas regulator.
6. Turn control knob to Pilot position.
7. Contact your local gas company.
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