Error
Explanation
Solution
Indicator light does
not turn on
Power plug is not properly
inserted
Make sure the plug is completely plugged in.
Display panel malfunction
Send to after sales service center for service.
Indicator light is on,
but the machine does
not function properly
No selected program function Select a function program.
The water reservoir is either
empty or is not adequately
filled
Fill the water reservoir to the appropriate
water level and place the reservoir in its
correct position.
Temperature sensor or water
level electrode malfunction
Send to after sales service center for service.
The grinding chamber
does not intake water
Water pump abnormality
Send to after sales service center for service.
Blockage of water reservoir
filter
Unscrew the filter counterclockwise from the
bottom of the water tank, after cleaning,
tighten it clockwise.
The motor works
continuously without
pause
Water has seeped into the
machine
Send to after sales service center for service.
Heat is continuously
applied without pause
Temperature sensor
abnormality
Send to after sales service center for service.
Button is unresponsive
System is not fully reset after
brief power disruption
Disconnect from power for two minutes
before powering back on.
Display panel button
malfunction
Send to after sales service center for service.
Ingredients are not
completely broken
down
Too much or too little ingre-
dients
Add ingredients according to the recipe in
the instruction manual.
Machine failure
Send to after sales service center for service.
Incorrect program function
selected
Choose the program function appropriate
for the intended use.
Overflow
Incorrect program function
selected
Choose the program function appropriate
for the intended use.
Too many or too large
ingredients
Add ingredients according to the recipe in
the instruction manual.
Machine failure
Send to after sales service center for service.
Burnt pot
Mixing chamber is not
completely clean
Make sure the Mixing chamber is completely
clean before use.
Too much ingredients
Add ingredients according to the recipe in
the instruction manual.
Operating duration is
abnormally long
Water temperature is too low
Use standard temperature water.
Incorrect program function
selected
Choose the program function appropriate
for the intended use.
The beverage is not
properly dispensed
into the Drink container
Drink container is not
correctly positioned
Place the drink container in its correct
position.
Dispense valve abnormality
Send to after sales service center for service.
Waste water is not
properly emptied into
the excess water basin
Excess water basin is not
correctly positioned
Place the excess water basin in its correct
position.
Does remove the drink container Remove the drink container.
Dispense valve abnormality
Send to after sales service center for service.
7. TROUBLESHOOTING
