Error
Explanation
Solution
Abnormal noises
Standard machine operation
Occasional noise is normal.
Abnormal power
connectivity
Power disconnects for under
30 seconds
After reconnecting to power, operations will
resume automatically.
Power disconnects for over
30 seconds
After reconnecting to power, the machine
will be reset. The remaining ingredients can
be processed and removed by pressing the
cleaning button. After cleaning, new ingre-
dients may be added.
Abnormal alarm prompt
Error indication· The digital display tube reports an error indication, other indicators are off
and the buzzer sounds.
Error Sound
Explanation
Solution
2 beep sounds
No water in the water tank or
clogged filter at the bottom of the
water tank
Add water in the water tank to the water
level mark to clean the filter mesh at the
bottom of the water tank.
3 beep sounds
Grinding chamber cover is installed
or not installed in place
Check whether the grinding chamber
cover is not tightly closed.
5 beep sounds
Too much material
overloads the motor
Reduce material days and re-make after
cleaning the machine.
6 beep sounds
The upper water level
lectrode sticks or places
too much material
Clean the electrode or reduce the amount
of material.
7 beep sounds
Abnormal voltage signal
Check whether the voltage is lower than
160V or higher than 260V / use stabilized
power supply.
8 beep sounds
Abnormal internal
communication interface
Send to after sales service center for service.
10 beep sounds
Drink outlet is blocked or
blocked by other articles
Clean the drink outlet or power-off cleaning,
or, send to after sales service center for service.
12 beep sounds
Mixing chamber temperature sensor
detection circuit failure
Send to after sales service center for service.
14 beep sounds
Zero crossing signal loss
Send to after sales service center for service.
15 beep sounds
Overtime heating of
Mixing chamber
Send to after sales service center for service.
Notice:
If the issue cannot be resolved, do not disassemble the machine; please send to after sales
service center for service. If the above content is inconsistent with the actual product due to changes
in models or parts, please refer to the actual product without prior notice. Please understand!
