28
TROUBLE-SHOOTING
Common problem
Reason
How to solve
No steam (The power
light is off))
The steam hose produ-
ces a loud noise but
the steam jet is weak
The nozzle drips a great
amount of water
Leakage of steam hose
and host junction parts
Leakage in the water
tank
Water tank deforma-
tion
The bottom of the unit
is leaking
Check if the device is
plugged in to the power
socket
Plug the the power
cable to the power
socket
Thermal switch may be
damaged or not
Ask professional per-
sonnel for check and
maintenance
Whether the internal wi-
res Are off or not
Ask professional per-
sonnel for check and
maintenance
No water in the water
tank
Fill the tank with water
Sediment block the
boiler inlet
Clean the inner part of
the boiler
Steam hose bend or
lower than the host
Straighten the steam
hose and increase the
position of the steam
needle
The spray nozzle is da-
maged
Replace the spray noz-
zle
Operation on a flat sur-
face
Move vertically the noz-
zle while performing up
and down movements
The sealing ring is otda-
ted
Replace the sealing ring
The knob connection is
loose
Tight the connecting
hose of the steam knob
Water tank is damaged Replace the water tank
Hot water or chemical
reagents have been ad-
ded in the water tank
This does not affect the
use of the appliance
The knob has not been
tighten enough
Tighten the knob
