Problem
Possible causes
What to do
The display on the front panel
does not light up
Main cable is not connected.
Check if the main cable is plugged
into the power socket.
No sound or picture, but the front
panel shows a red light.
The receiver is in stand-by mode.
Press the stand-by button.
No sound or picture.
The satellite dish is not pointing at
the satellite
Adjust the dish. Check the signal
level in the antenna setup menu.
No signal or weak signal.
Check the cable connections, LNB
and other equipment connected
between the LNB and the receiver
or adjust the dish.
The satellite dish is not pointing at
the satellite.
Adjust the dish.
Signal is too strong.
Connect a signal attenuator to the
LNB input.
Bad picture/blocking error.
Satellite dish is too small.
Change to a larger dish.
LNB noise factor is too high.
Change to an LNB with a lower
noise factor.
The LNB is faulty.
Change the LNB
The picture is not showing on the
screen when switched on.
The system is connected by RF
leads (coaxial cables).
Check the UHF channel selected
in your system and tunes the UHF
channel properly.
There is interference with your
digital satellite channels, an
existing terrestrial channel or
video signal.
The system is connected by RF
leads and the output channel of the
receiver interferes with an existing
terrestrial channel or video signal.
Change the receiver output
channel to a more suitable
channel or connect the system by
SCART leads.
The RCU is not working
Batteries are exhausted.
Change the batteries.
RCU is incorrectly aimed.
Aim the RCU at the receiver or
check that nothing blocks the front
panel.
Note:
If you have tried all of the actions suggested above without solving the problem, please contact your
dealer or service provider.
CONTENTS OF PACKAGING
• 1x DVB-S2 receiver
• 1x Remote control
• 2x AA batteries
• 1x A/V cable
• Manual
GENERAL OPERATION
• Throughout this manual you will notice that the everyday operation of the receiver is based on a series of
user friendly on-screen displays and menus. These menus will help you get the most from your receiver,
guiding you through installation, channel organising, viewing and many other functions.
• All functions can be carried out using the buttons on the RCU, and some of the functions can also be carried
out using the buttons on the front panel.
• The receiver is easy to use, always at your command and adaptable for future technological advances.
• Please be aware that new software may change the functionality of the receiver.
• Should you experience any difficulties with the operation of your receiver, please consult the relevant
section of this manual, including the troubleshooter, or alternatively call your dealer or a customer service
adviser.
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