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Warranty and After-sales Service
For repair, handling and care, first consult the dealer from whom you purchased the camera.
Warranty (separately attached)
Before accepting the warranty card, please make sure that the date of purchase and
dealer of purchase and the dealer's details have been completed. After reading the war-
ranty, keep it in a safe place.
Warranty period (main unit): 1 year from the date of purchase
During the warranty period
If the product malfunctions for some reason during the warranty period, take the unit along
with the warranty to our dealer of purchase or a nearby Konica service station. The prod-
uct will be repaired free of charge under the conditions stated in the warranty. A charge will
be made if the product is not accompanied by the warranty or if the warranty card is not
indicated with the name of the dealer of purchase and the date of purchase, even if within
the warranty period. Mishandling of the product, repair, modification or disassembly of the
product by other than Konica authorized personnel, or malfunction due to unsatisfactory
storage (malfunctions from accidents from covering with sand, submerging underwater,
applying of excessive force, dropping, fire, etc.) will not only void the warranty, but badly
damaged products may prevent full restoration of the product functions. Please contact
the nearest Konica service station.
Outside the warranty period
Performance parts (parts necessary to maintain the function of this product) for the repair
of this product are kept for 8 years in principle and repairs are accepted at a charge.
Repairs may also be possible after this period. Please contact the nearest Konica service
station.
When requesting service
If symptoms persist after having checked the table on pages 77 and 78, disconnect the
power supply and contact the dealer from whom you purchased the camera.
Note:
●
Transportation cost for taking/bringing back the product to/from repair, shipping
cost or carrying charges are at the customer’s expense. When shipping the prod-
uct, pack the unit appropriately and use shipping method such as registered
mail or express mail to prevent loss of the product.
●
Warranty, repair and servicing of this product is valid only in Japan. If malfunc-
tion or abnormality occurs to the product while you are overseas, please take
the product to the nearest Konica service station upon your return to Japan.
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