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44
1199702-W2-H
Low flow
Flow adjustment on wireless
controller set too low
Inlet water supply isolators not
fully turned on
Inlet filters or check valves
blocked
Outlet hose or handset blocked
Inlet Water pressures too low
Flow calibration (HP/Combi
version only) not suitable for
water system conditions
Hot inlet flow regulator not
suitable for water system
conditions (HP/Combi version
only)
Digital Mixer valve air locking
Digital Mixer valve box installed
above cold water storage cistern
(Pumped valve only)
Digital Mixer valve box failure
Increase flow using user wireless
controller bezel (Platinum
models) or flow buttons (non-
Platinum models), refer to
"Using The Shower"
in the
Wireless Controller User Guide
Check and remedy
Check and remedy, refer to
“Maintenance”
Check and remedy
Check maintained water
pressure is within recommended
range, refer to “Specifications”.
Perform flow calibration
procedure, refer to
“Changing
Function Settings”
in the
Wireless Controller User Guide
Refer to
“Use of Flow
Regulators”
for correct
operation
Check for correct installation
practices, repeat commissioning
procedure and rearrange
pipework to avoid airlock
forming, refer to
“Typical
Suitable Installations”
No product fault. Appliance
not suitable for negative
head installation, refer to
“Installation”
Symptoms
Probable Cause
Possible Remedy