Warranty
KOHLER
®
Electronic Faucets, Valves and Controls
FIVE-YEAR LIMITED WARRANTY
Kohler Co. warrants that its electronic faucets, valves and controls will be free of defects in material and
workmanship during normal residential use for five years from the date the product is installed. This
warranty applies only to electronic faucets, valves and controls installed in the United States of America,
Canada and Mexico (
″
North America
″
).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement
part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect.
Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty*. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all
warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or
consequential costs other than those noted above. In no event shall the liability of Kohler Co. exceed the
purchase price of the faucet, valve or control.
If the electronic faucets, valves or controls are used commercially or are installed outside of North America,
Kohler Co. warrants that the faucet, valve or control will be free from defects in material and workmanship
for one (1) year from the date the product is installed, with all other terms of this warranty applying except
duration.
If you believe that you have a warranty claim, contact your Home Center, Dealer, Plumbing Contractor or
E-tailer. Please be sure to provide all pertinent information regarding your claim, including a complete
description of the problem, the product, model number, the date the product was purchased, from whom the
product was purchased and the installation date. Also include your original invoice. For other information,
or to obtain the name and address of the service and repair facility nearest you, write Kohler Co., Attn:
Customer Care Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from
within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the
USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not
apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that
vary from state/province to state/province. This warranty is to the original consumer purchaser only, and
excludes product damage due to installation error, product abuse, or product misuse, whether performed
by a contractor, service company, or the consumer.
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or
other products not recommended for chrome. This will void the warranty.
Troubleshooting
WARNING: Risk of electric shock.
Disconnect power before performing any maintenance. When
disconnected, the product will no longer be electrically live, which will eliminate the risk of electric
shock.
CAUTION: Risk of personal injury.
The valve may contain hot water; be careful when draining
any residual water.
NOTICE:
Turn OFF the power and water supply to the valve before performing any maintenance to the
valve.
It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service
Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
Kohler Co.
3
1143086-5-E