Troubleshooting Guide (cont.)
Symptoms
Recommended Action
2.
No flush.
A.
Reconnect the flapper chain to the trip
lever or flush valve.
B.
Adjust the flapper chain assembly to
remove excessive slack.
3.
The fill valve turns
on/off by itself
without the toilet
being flushed, or it
runs, allowing
water to enter the
tank.
A.
Adjust the flapper chain for proper slack
so the flapper is not held off the flush
valve seat.
B.
Clean or replace the flapper if it is worn,
dirty, or misaligned with the flush valve
seat, or if the flush valve seat is damaged.
Replace the flush valve seal or flush valve.
C.
Clean the fill valve seat/seat washer of
debris, or replace the piston/seat washer
assembly.
D.
Replace the fill valve if the valve float
sinks.
E.
Adjust the tank water level if it is too
high.
4.
Long tank fill
cycle.
A.
Fully open the water supply shut-off
valve.
B.
Clean the valve inlet, valve head, or
supply line. Flush the lines.
5.
Noisy tank fill
cycle.
A.
Partially close the water supply shut-off
valve if the water pressure to the toilet is
too high. Check the toilet performance
following any such adjustment.
B.
Remove dirt or obstructions from the
valve head. Flush the lines.
One-Year Limited Warranty
For the U.S.A. and Canada Only
KOHLER
®
plumbing fixtures, faucets and fittings are warranted to be
free of defects in material and workmanship for one year from date of
installation.
Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects
occurring in normal usage within one year after installation. Kohler
Co. is not responsible for removal or installation costs.
1013211-5-B
6
Kohler Co.
