Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
B.
Heater is turned off on user
keypad.
B.
Turn heater on.
C.
Wiring from heater to control is
loose, disconnected or damaged.
C.
Check wiring for proper
connections.
D.
Heater does not work.
D.
Replace heater.
E.
Control does not work.
E.
Replace control.
12.
Noisy operation.
A.
Pump banding straps have not
been cut.
A.
Cut pump banding straps with tin
snips.
B.
Dry or dislodged jet O-ring
(squeal).
B.
Remove jet, replace and lubricate
O-ring, and reinstall jet.
13.
Remote control does not
work.
A.
Batteries improperly installed or
dead.
A.
Replace batteries.
B.
Antenna on wiring harness is
damaged.
B.
Replace wiring harness.
C.
Remote control not
programmed correctly.
C.
See homeowners guide or service
manual.
D.
Remote control does not work.
D.
Replace remote control.
E.
Control does not work.
E.
Replace control.
Effervescence Ports
Symptoms
Probable Causes
Recommended Action
1.
Effervescence ports do not
work.
A.
Whirlpool pump is not
operating.
A.
Turn on pump.
B.
Butterfly valve does not work.
B.
Replace butterfly valve.
C.
Pump does not work.
C.
Refer to the service manual to
troubleshoot the system. Refer to
installer/dealer.
D.
Control does not work.
D.
Replace control.
2.
Effervescence ports do not
bubble.
A.
Air intake on suction line is
blocked.
A.
Remove blockage.
B.
Water flow is too low.
B.
Increase water flow.
Chromatherapy Lights
Symptoms
Probable Causes
Recommended Action
1.
Chromatherapy lights do
not work.
A.
Loose, disconnected or damaged
wiring/connections.
A.
Check wiring for proper
connections. Replace wiring if
necessary.
B.
Control does not work.
B.
Replace control.
1023234-5-C
10
Kohler Co.
