Troubleshooting (cont.)
Symptoms
Probable
Causes
Recommended Action
G.
A flex hose
is kinked.
G.
Check the flex hoses to make
certain they are not kinked. If a
flex hose is kinked, disconnect it,
straighten, and reconnect.
H.
Hybrid
Energy Cell
(HEC) has just
been replaced.
H.
Wait 2 minutes after replacing
batteries as the sensor cycles
through the automatic sensing
distance.
I.
HEC life
expired.
I.
Replace the HEC.
J.
Bleed hole
in diaphragm
is plugged or
debris exists
on the seal.
J.
Clean or replace the diaphragm.
K.
Solenoid
does not work.
K.
Order a new solenoid service
kit.
2.
Low flow.
A.
Filter is
plugged.
A.
Clean or replace the filter.
B.
Supply
pressure is
low.
B.
Check incoming water pressure.
Pressure should be at least 20 psi
(137 kPa).
C.
Aerator is
plugged.
C.
Remove the aerator and clean it.
For calcium/mineral deposits, soak
the aerator plastic insert in a 50:50
mixture of vinegar and water. Soak
only the insert and no other
components.
3.
Constant
water flow.
A.
Filter is
plugged.
A.
Clean or replace the filter.
B.
Diaphragm
seal is
damaged or
dirty.
B.
If the diaphragm is cut or torn,
order a new diaphragm assembly.
Clean or replace the diaphragm.
C.
Solenoid
does not work.
C.
Order and install a new solenoid
assembly.
4.
Sporadic
water flow.
A.
The faucet
is angled
incorrectly to
deck or
misaligned
with user area.
A.
Verify that the faucet is mounted
according to the installation
directions. Ensure that the faucet is
installed in a position that is above
the rim of the lavatory.
Kohler Co.
5
1124216-5-B
