15. Troubleshooting Procedure
Remove the Factory Installed Jets
NOTE:
A special tool is provided with the replacement jets that will allow you to remove the jets from the
whirlpool. This tool is also supplied with each trim kit.
Position the jet ball nozzle so it is pointing upward.
NOTE:
The nozzle must remain pointed up or the tool will slip off.
Insert the removal tool, hooked end up, into the opening of the jet and hook the inside top of the
nozzle.
Grasp the tool firmly and place your thumb against the whirlpool wall. Pull steadily on the tool
until the jet assembly pulls free of the hole. Be careful not to lose the O-ring.
Reinstall the Jets
NOTE:
The jet O-ring must be correctly positioned, must be lubricated, and must be in good condition to
permit easy rotation and proper operation of the jet.
Install the O-ring onto the
first shoulder
of the jet. Lubricate the O-ring with silicone lubricant to
prevent noisy operation of the jet.
Carefully insert the jet into the housing, and lightly push and rotate the jet until it snaps into
position.
Do not force the jet.
NOTE:
When installed correctly, the jet should turn smoothly both clockwise and counterclockwise.
Troubleshooting Guide
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
Probable Causes
Recommended Action
1.
Whirlpool will not
start/stop.
A.
No power to pump.
A.
Verify pump is plugged in and
the GFCI/ELCB is not tripped.
Verify the outlet has power using
a multi-meter or by connecting a
110V item that you know is
working (lamp, radio, etc.) into
the outlet. Repair as needed.
Remove the Jets
Insert the tool hook as shown and pull the jet out of the
housing. The jet should be facing up when this is done.
Housing
Reinstall the Jets
Insert the jet into the housing, and lightly
push and rotate until it snaps in position.
Slide the O-ring
onto the first
shoulder of the jet.
Inspect and
lubricate the O-ring.
Kohler Co.
17
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