8
112363–2–
AA
(0793)
Kohler Co., Kohler, WI
5. IMPORTANT CONSUMER INFORMATION
CONSUMER RESPONSIBILITIES
If living in a hard water area, make certain that the holes
in the rim are kept clean for proper bowl flushing. Toilet
bowl cleaners should be used at least once a week. Use
a long-handled brush to clean the rim holes and to clean
as far into the trap as possible to prevent mineral deposits
from forming.
Most toilet bowl cleaners are not harmful to the vitreous
china surface of the toilet bowl. Some in-the-tank toilet
cleaners may contain calcium hypochloride which may be
harmful to the brass fittings inside the tank. Please follow
the bowl cleaner manufacturer’s instructions carefully.
Do not use abrasive cleaners or solvents.
REQUESTING SERVICE
Please take a moment to familiarize yourself with the
Kohler Warranty, its benefits, and limitations. Kohler Co.
and its distributors support you with one of the largest
Service Networks of its type. Here’s what you need to do
if you require service:
FIRST:
Contact the dealer or contractor who sold and
installed the product. They should be able to
solve any problems you may have.
SECOND: If your dealer or contractor cannot solve the
problem, they will contact or supply you with
the name of the local Kohler Distributor and
the:
KOHLER TECHNICAL SPECIALIST
THIRD:
If you are unable to obtain warranty service
through either your contractor or Kohler Co.
distributor, please write us directly at Kohler
Co., Attn: Consumer Affairs Department,
Kohler, WI 53044 U.S.A.
FOURTH: Include all pertinent information regarding
your claim, including a complete description of
the product, model numbers, colors, finishes,
and the date the product was installed.
Include a description of the problem, and a
photocopy of your invoice for the products
involved. Also give us the name of the
contractor and distributor.
LIMITED ONE-YEAR WARRANTY
Kohler plumbing fixtures and fittings are warranted free of
manufacturing defects.
Kohler Co. will, at its election repair, replace, or make
appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage
within one year after installation. Kohler Co. is not
responsible for installation costs.
To obtain warranty service, contact Kohler Co. either
through your Dealer or Plumbing Contractor or by writing
Kohler Co., Attn: Consumer Affairs Department, Kohler,
WI 53044 U.S.A.
Implied warranties, including that of merchantability, are
expressly limited in duration to the duration of this
warranty. Kohler Co. disclaims any responsibility for
consequential damages.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so this limitation
and exclusion may not apply to you. This warranty gives
you specific legal rights. You may also have rights which
vary from state to state.
This is our exclusive written warranty.
KOHLER CO., KOHLER, WISCONSIN 53044
