11
114825-5-
AA
(A)
Kohler Co., Kohler WI
7. TROUBLESHOOT THE BODYSPA MODULE BATHING SYSTEM
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or a qualified electrician
should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.
SYMPTOMS
PROBABLE CAUSES
RECOMMENDED ACTION
1. BodySpa does not
start/stop.
A. No power to pump/control/control
switch.
A. Set/Reset GFCI breaker; check wiring
to pump/receptacle/control switch.
Refer to dealer/installer.
B. Harness is blocked.
B. Remove blockage. Refer to
dealer/installer.
C. Control switch disconnected from
control box.
C. Reconnect control switch.
D. Faulty control switch.
D. Replace control switch. Refer to
dealer/installer.
E. Faulty circuit board.
E. Replace circuit board inside control
box. Refer to dealer/installer.
F. Faulty motor/pump assembly.
F. Replace motor/pump assembly. Refer
to dealer/installer.
G. Not enough water in bath.
G. Fill bath 2” over suction cover.
2. Water flow surges.
A. Not enough water in bath.
A. Fill bath 2” over suction cover.
g
B. Suction blocked.
B. Remove obstruction.
C. Harness is blocked.
C. Remove blockage. Refer to
dealer/installer.
3. Motor starts, all
Body Jets are not
functioning.
A. Jet is blocked.
A. Remove blockage. Refer to
dealer/installer.
4. Water flow
increases when
↓
keypad button is
A. Variable flow valve wiring error.
A. Reverse variable flow valve wire
connections. Refer to dealer/installer.
keypad button is
pressed, or
decreases when
↑
keypad is pressed.
B. Labeled end of control switch cable
plugged into control box.
B. Reverse cable so labeled end is
plugged into control switch. Refer to
dealer/installer.
5. BodySpa stops
automatically
b f
18
i
t
A. GFCI trips.
A. Identify source of fault and correct.
Refer to dealer/installer.
y
before 18 minutes.
B. Motor overheated and protection
device activated.
B. Check for blockage at motor vents.
Remove blockage and allow motor to
cool. Refer to dealer/installer.
Check for suction blockage. Remove
blockage and allow motor to cool.
Refer to dealer/installer.
Check for harness blockage. Remove
blockage and allow motor to cool.
Refer to dealer/installer.
6. BodySpa does not
automatically stop
ft
22
i
t
A. Faulty timer mechanism.
A. Replace timer board inside
pump/motor. Refer to dealer/installer.
y
after 22 minutes.
B. Wiring error.
B. Refer to dealer/installer.
7. Noisy operation.
A. Pump straps have not been cut.
A. Cut straps with tin snips.
y
B. Not enough water in bath.
B. Fill bath 2” over suction cover.
8. BodySpa and
whirlpool operate at
the same time.
A. Faulty circuit board or wiring.
A. Replace circuit board or correct wiring
inside pump/control box. Refer to
installer/dealer.
