TP-6391 9/08
19
Section 3 Troubleshooting
Troubleshooting Chart, continued
Problem
Possible Cause
Corrective Action
Reference
Cranks but
d
No fuel
Check the fuel supply.
—
does not
start
Spark plugs or spark plug
connections
Check spark plug wires and connections. Replace or
clean and regap spark plugs.
O/M
Loose connection or open circuit
Check for loose or open connections at the fuel solenoid
and at the engine control module. Check
controller/engine wiring continuity.
Section 7
Backfire flame arrestor clogged
Clean or replace.
O/M
Incorrect controller configuration
Check for correct controller configuration parameters:
unit configuration (UC) and engine configuration (EC).
Section 4.11
Ignition system spark control or
ignition coil
Test and/or replace components.
Engine S/M
No engine rotation sensed (check
for an overcrank fault shutdown)
Check for locked rotor.
Section 5.4
Blown F2 fuse
Replace fuse.
Section 5.12
Section 7
Blown F4 fuse
Check GNDs on coil.
Section 7
Blown F5 fuse
Check ECM ground connection pin 14.
Section 7
Starts hard
Low battery voltage
Check battery voltage.
O/M
Backfire flame arrestor clogged
Clean or replace.
O/M
Spark plug(s)
Replace or regap spark plug(s).
O/M
Spark plug wire(s)
Check spark plug wires and connections. Replace
spark plug wires.
Engine S/M
Ignition components (spark
control or ignition module)
Test/replace ignition components.
Engine S/M
Worn piston rings, valves
Check compression.
Engine S/M
Blown F5 fuse
Check ECM ground connection pin 14.
Section 7
Blown F6 fuse
Check voltage regulator wiring.
Section 7
Starts but
shuts
down
Fault shutdown
Check for a fault shutdown code on the controller’s LED
display. Correct the fault and then move the generator
set master switch to OFF/RESET to reset the controller.
Section 4.5
Section 5.10
Stops
suddenly
Fault shutdown
Check for a fault shutdown code on the controller’s LED
display. Correct the fault and then move the generator
set master switch to OFF/RESET to reset the controller.
Section 4.5
Section 5.10
No fuel
Check the fuel supply.
—
Fuel line restriction
Inspect fuel lines.
—
Backfire flame clogged
Replace element.
O/M
Blown controller fuse (F2)
Replace fuse.
Section 5.12
Blown auxiliary winding fuse (F1)
Replace fuse. If fuse blows again, test generator
components.
Section 5.12
Blown relay interface board (RIB)
fuse (F2)
Replace fuse.
Section 5.12
Spark plug(s)
Replace and regap plug(s).
Engine S/M
Engine overheated (hot engine
only)
Check air intake, fuel, oil level, air inlet/outlet.
O/M and I/M
Low oil pressure (LOP) switch
Attempt startup. If unit shuts down, remove lead from
LOP switch and reset controller. A successful restart
attempt indicates a faulty LOP shutdown switch.
Note:
Check engine oil pressure before performing test
and/or replacing LOP shutdown switch.
Engine S/M
Engine overloaded
Reduce electrical load.
I/M
Loss of generator output voltage
to controller
Check connections at P15 plug.
Check continuity of AC sensing leads 11 and 44.
Section 7
Ignition module
Test and/or replace.
Engine S/M
K3 (flash) relay
Check for Flash LED illumination. Check RIB fuse.
Replace relay board.
Section 4.6
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