CUSTOMER CARE
5
1111352-A2-A
Kohler Co. warrants its tapware manufactured after January 1, 2006, to be leak and drip
free during normal residential use for as long as the original consumer purchaser owns
his/her home. *If the tapware should leak or drip during normal use, Kohler will, free of
charge, mail to the purchaser the cartridge necessary to put the tapware in good working
condition.
Kohler also warrants all other aspects of the tapware, to be free of defects in material and
workmanship during normal residential use for as long as the original consumer
purchaser owns his/her own home. If a defect is found in normal residential use, Kohler
Co. will, at its election, repair, provide a replacement part or product, or make appropriate
adjustment. Damage to a product caused by accident, misuse, or abuse is not covered
by this warranty. Proof of purchase (original sales receipt) must be provided to Kohler
with all warranty claims. Kohler Co. is not responsible for labour charges, installation, or
other consequential costs. In no event shall the liability of Kohler exceed the purchase
price of the tapware.
If the tapware is used commercially, Kohler warrants the tapware to be free from defects
in
material and workmanship for one (1) year from the date the product is installed, with all
other terms of this warranty applying except duration.
If you believe that you have a warranty claim, contact Kohler Co., either through your
plumbing supplies retailer, or by writing.
Australian residents please contact: Kohler Co., Attn.: Customer Service Department,
PO Box 257, Regents Park, NSW 2143.
New Zealand residents please contact Kohler Co., Attn.: Customer Service Department,
133 Diana Drive, Glenfield, Auckland.
Please be sure to provide all pertinent information regarding your claim, including a
complete description of the problem, the product, model number, colour, the date the
product was purchased and from whom the product was purchased. Also include your
original invoice. For other information, or to obtain the name and address of the service
and repair facility nearest you, call 1300 362 284 from within Australia or (09) 980 6800
from within New Zealand.
The foregoing warranties are in lieu of all other warranties, express or implied, including
but not limited to the implied warranties of merchantability and fitness for a particular
purpose.
Seller disclaims any liability for special, incidental or consequential damages.
This warranty is to the original consumer purchaser only, and excludes product damage
due to installation error, product abuse, or product misuse, whether performed by a
contractor, service company, or the consumer. This is our exclusive written warranty.
