If you experience any issues, please check the table below before contacting the Kogan.com
support team.
Failed
operation
•
Check whether the appliance is connected to power or whether
the plug is securely connected.
•
Check whether the voltage is too low.
•
Check whether there is a power failure or partial circuits have
tripped.
Odour
•
Odorous foods should be tightly wrapped.
•
Check whether there is any rotten food.
•
Clean the inside of the refrigerator.
Extended
compressor
operation
•
Long operation of the refrigerator is normal in summer when the
ambient temperature is high.
•
Avoid overloading the appliance,
•
Food should be cool before being put into the appliance.
•
The doors are being opened too frequently.
Doors cannot
be properly
closed
•
The door is obstructed by food packages.
•
The refrigerator is overloaded.
•
The refrigerator is tilted.
Loud noise
•
Check whether the floor is level and whether the refrigerator is
placed stably.
•
Check whether accessories are placed at the proper locations.
Door seals are
loose
•
Remove foreign matter from the door seal.
•
Heat the door seal and then cool it for restoration, using an
electrical drier or a hot towel for heating.
TROUBLESHOOTING
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