Troubleshooting Procedures
990601 – January 1996
11
Section 4: Troubleshooting Procedures
Troubleshooting Chart
MALFUNCTION
POSSIBLE PROBLEM
ACTION
ID CAMERA does not
energize
ID CAMERA has no power:
• POWER CORD is damaged
Order a new POWER CORD.
• ID CAMERA is unplugged
Plug in ID CAMERA.
• FUSE is blown
Call local service.
• CIRCUIT BREAKER tripped
Check for power at outlet.
ID CAMERA does not
operate with a
CASSETTE inserted
CASSETTE is not inserted
correctly
1. Insert the CASSETTE fully to the back of
the ID CAMERA.
2. Check that the:
• CASSETTE Window is facing
up.
• Left side of the CASSETTE is flush with
the THICK SECTION on the left side of
the BASE. See the figure on Page
8
.
SWITCH is out of adjustment.
Call local service.
DATE and TIME DISPLAYS are
flashing
Check the date and time:
• If correct, press and hold the DENSITY
INCREASE BUTTON until the display stops
flashing, approximately 2-3 seconds.
• If not correct, see “Setting the Date and
Time” on page
5
.
Cassette window unable
to open
CASSETTE is damaged
Try a different CASSETTE.
Time is not correct
The CLOCK is not set correctly
Set the CLOCK to the correct time. See the
“Setting Date and Time” procedure on Page
5
in this manual.
Patient data is too dark
or too light
DENSITY SETTING is not set
correctly
1. Use the DENSITY DECREASE BUTTON to
lighten the data or the DENSITY
INCREASE BUTTON to darken the data.
2. Make another exposure and repeat Step 1.
3. If this does not correct the problem, send in
for service. See the warranty information on
Page
13
for the address.
Patient data is out of
focus
The ID CARD moved during the
exposure
1. Repeat the exposure and be sure that the
ID CARD does not move during the
exposure.
2. If this does not correct the problem, contact
the local service representative or send in
for service. See the Warranty on Page
13
.