WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not
cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure
to follow the product instructions or to perform any preventive maintenance; (e)
modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes
such as accidents, abuse, or other actions or events beyond our reasonable control.
WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of
your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is
not extended if we repair or replace the product. We may change the availability of
this limited warranty at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any
defective product during the Warranty Period, we will, at our sole discretion, either: (a)
repair or replace such product (or the defective part) free of charge or (b) refund the
purchase price of such product if an exchange unit cannot be provided.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must
contact us at
844-516-1539
or by email at
during the
Warranty Period to obtain a Defective Merchandise Authorization (“DMA”) number.
No warranty service will be provided without a DMA number and return shipping
costs to our facilities shall be assumed by you, the purchaser. Shipping costs of the
replacement unit to you shall be assumed by us.
GET IN TOUCH
Should you experience any problems with your product, please contact us before
returning the item to the place of purchase. We’re here to help!
U.S. Support:
844-516-1539
International Support:
844-516-1540
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