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Codes

Code

LED 

Explanation

U1

Red

Check the imaging guides

U2

Red

Ink cartridge missing

U3

Red

Increase document length setting

U4

Future use

U5

Red

Timeout: USB disconnected 
while scanner was running, etc.

U6

Red

Scanner cover open

U7

Red

• Too much paper is in the input 

elevator

• The feed module is not inserted 

properly

U8

Red

Multifeed stop

U8

Green flash Multifeed pause

U9

Red

Document jam or the paper path 
is blocked

E

Red flash

• Be sure all cables are 

connected properly

• Turn power off and then on 

again

If problem persists, call Service.

Cleaning Frequency Chart

Procedure

Start of 

day

Middle 

of Shift

Start of 

new 

shift

1

Vacuum output tray and 
input areas (input 
elevator and transport)

x

2

Clean all rollers; 
including feed module

x

x

3

Run transport cleaning 
sheet

x

x

4

Clean imaging guides: 
basic

x

x

x

Clean imaging guides: 
thorough 

(see User’s Guide

)

x

x

Cleaning the transport and rollers

Running a cleaning sheet and cleaning 

the imaging guides

For detailed cleaning and replacement procedures see Chapter 5, Maintenance in the User’s Guide.

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