Troubleshooting
88
Kodak ESP 9 Printer User Guide
Corrective Action
If the printhead has come loose:
1
Open the printer access door, and then remove the black and color ink cartridges.
2
Press the printhead release button.
3
Lift the printhead out.
4
Reinsert the printhead and ink cartridges.
If this does not resolve your printing issue, contact Kodak Service and Support
.
Paper jam
Probable Cause
The paper did not advance, was not picked up properly from the paper tray, or is lodged
inside the printer.
Corrective Action
1
Remove the paper from the tray you used when the jam occurred.
2
Turn off the printer.
3
Open the rear access area and pull the paper out from the rollers without tearing it.
4
Reload the paper tray, but do not overfill it.
5
Turn the printer on.
6
Press
OK
.
Printer not responding
Probable Cause
The firmware or software is not in a ready state.
Corrective Action
x
Turn the printer off and turn it back on.
x
If the problem persists, unplug the power cord from the power supply and plug it back
in.
x
If the problem continues to persist, restart your computer.
Note:
See
“Replacing the printhead” on page 79 for illustrated instructions for
performing this procedure.
Caution:
Kodak Inkjet paper is recommended for your Kodak All-in-One printer.
Caution:
If the paper tears while removing it, make sure you remove all the torn
pieces. More jams are likely to occur when torn pieces are left in the printer.
Содержание ESP 9 ALL-IN-ONE PRINTER - SETUP BOOKLET
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