Troubleshooting
www.kodak.com/go/support
82
Wireless network connection
Problem
Possible causes and/or solutions
Camera cannot connect to
the wireless network —
"Camera could not
connect" appears
■
Make sure a Kodak Wi-Fi
®
card is correctly inserted in the
camera.
■
Make sure the camera is turned on and has adequate battery
power.
■
Make sure the wireless router and network are running
before
the camera begins scanning for a network.
■
Make sure you are within the operating range of the network.
■
Check for sources of interference in the wireless signal, such as
a microwave oven or a cordless telephone.
■
Make sure the network profile settings on your camera match
those of the network. In an Infrastructure network, you can
usually view the network settings with the software program
included with the router or through the interface of a
connected device. See the router or device documentation for
details.
If possible, note the following settings for the network, then
change the profile settings on your camera to match them:
– SSID
– Wi-Fi mode (Infrastructure or Ad Hoc)
– Security (none, WEP, or WPA-PSK)
– Dynamic IP (yes or no)
– Proxy (usually present in corporate or business settings)
– Connect Mode (yes - ask before connecting, or no -
connect automatically)
NOTE: Many wireless network routers employ the use of a WEP passphrase
for generating a WEP security key code. If WEP security is enabled for
the network, make sure the key code,
not
the passphrase, is entered in
the security settings for the network profile on the camera.
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