Troubleshooting
45
Computer/connectivity problems
Picture quality problems
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress shutter button all the way (
page 8
).
■
Insert a charged battery (
page 2
).
■
Wait until the ready light is green before attempting to
take another picture.
■
Transfer pictures to the computer (
page 42
), delete
pictures from the camera (
page 29
), switch image storage
locations (
page 24
), or insert a card with available
memory (
page 7
).
If...
Try one or more of the following
The computer does
not communicate with
the camera
■
Turn on the camera.
■
Insert a charged battery (
page 2
).
■
Make sure USB cable is securely connected on camera and
computer port (
page 42
).
■
Make sure the EasyShare software is installed (
page 35
).
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (NTSC or PAL,
page 26
).
■
Make sure the external device settings are correct (see the
device’s user’s guide).
If...
Try one or more of the following
The picture is too dark
or underexposed
■
Use Fill flash (
page 16
) or change your position so light is
not behind the subject.
■
Move so that the distance between you and the subject is
within the effective flash range (
page 16
).
■
To automatically set exposure and focus, press the Shutter
button
halfway and hold
. When the ready light glows
green, press the Shutter button
the rest of the way
down
to take the picture.
■
Decrease the shutter speed or increase the ISO speed
(
page 14
).
If...
Try one or more of the following
