Troubleshooting
www.kodak.com/go/support
41
Camera/computer communications
LCD screen messages
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Visit
www.kodak.com/go/camerasupport
.
■
Turn on the camera (
page 2
).
■
Install new batteries (
page 1
) or charge rechargeable batteries.
■
See the Power Management section of the laptop user’s guide to
disable this feature.
■
Connect cable to camera and computer port (
page 15
).
■
Install the software (
page 14
).
■
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 14
).
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
■
Close that software before starting the Kodak software.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 14
).
■
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 14
).
If...
Try one or more of the following
No images to
display
■
Change image storage location setting (
page 26
).
