48
www.kodak.com/go/support
Troubleshooting
Camera does not
recognize
SD/SDHC Card.
■
Purchase a certified SD/SDHC Card.
■
Format the card (
see page 37
).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
■
Insert a card into the slot (
page 3
).
Camera freezes up
when a card is
inserted or
removed.
■
Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■
Insert a new card (
page 3
), transfer pictures to the computer
(
page 39
), or delete pictures (
page 19
).
Memory card and
internal memory
full.
■
Transfer pictures to the computer (
page 39
), then format the card or
internal memory (
see page 37
).
CAUTION: Formatting a card deletes all pictures and videos,
including protected files.
The Reset Camera
feature did not
take effect.
■
After using the Reset Camera feature (
see page 37
), turn the camera
off and then on again.
Pictures taken on a
tripod are blurry.
■
Occasionally, a tripod interferes with the camera’s image stabilizer. In
the Setup
menu, set Image Stabilizer to Off (
see page 36
).
Cannot delete
some pictures.
■
If a picture is marked as a favorite, a Protect tag is automatically
applied (and remains even if the favorite mark is removed). A
protected picture cannot be deleted unless the Protect tag is removed
(
page 20
) or the card/internal memory is formatted (
see page 37
).
Pictures that have
KODAK PERFECT
TOUCH
Technology
applied (twice) are
of lower image
quality.
■
If PERFECT TOUCH Technology has been applied to a picture on the
camera, do not apply it again when the picture is on the computer (or
on a KODAK Picture Kiosk).
NOTE: PERFECT TOUCH Technology is automatically applied to pictures taken
in Smart Capture mode.
If
Try one or more of the following