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Troubleshooting E-2

ENCAD

®

T-200

TM

Reference Guide

7. Print directly to the printer from several software applications.
8. If you are networked, login and try printing from several software applica-

tions.

9. If steps 7 or 8 fail, repeat them using another computer or remove from the

network and test standalone.

If one application fails, but others print successfully, that can indicate a problem with a
specific software package. Call technical support of the failed product. If all the applica-
tions fail, determine what they have in common; for example, a RIP box or Windows
driver. Call technical support of the particular vendor.

Printer Health

Printer will not turn on

Make sure the power cord is securely attached to the printer and plugged into an operat-
ing outlet.

Make sure the power switch is turned on.

Printer intermittently reboots

Clean and reseat memory DIMMs.

Replace memory DIMMs. (See Appendix A.)

Check that power is coming to the printer.

Display does not come on

Check that the power cord is plugged in and the printer switch is turned on.

Printing doesn’t start immediately when a file is sent

If you are using a Windows application, be sure the Print Manager is OFF. Turn off the
Print Manager with the ENCAD Windows driver.

File will not print

If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.

Check your electrical connections.

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Содержание 217857-1

Страница 1: ...etrieval system or translated in any human or computing language in any form or by any means electronic mechanical magnetic or otherwise or disclosed to a third party without the express written permi...

Страница 2: ...equential damages or any other damages or claims whatso ever This Warranty gives Buyer specific legal rights and Buyer may also have other rights that vary from state to state This Warranty applies on...

Страница 3: ...radio communications User Instructions If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encoura...

Страница 4: ...zur berpr fung der Serie auf die Einhaltung der Bestimmungen einger umt Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations...

Страница 5: ...enchufe apropiado para el pa s donde se use el producto es requerido para acatamiento de seguridad el ctrica L emploi d un cordon surmoul HAR estim 10A 250V CA avec la configuration de la fiche conve...

Страница 6: ...w to attach the printer stand and basket load media install cartridges and connect the printer to your computer CD ROM contains the following Documents Quick Start Guide Reference Guide Maintenance Gu...

Страница 7: ...edia supply type 1 6 Loading media 1 7 Feed media 1 7 Moving the carriage 1 8 Installing the cutter 1 8 Testing the cartridges 1 9 Printing the color test 1 9 Printing the prime pattern 1 10 Clogged j...

Страница 8: ...13 Save Media 2 13 Auto Wipe 2 14 Defining user setup 2 14 Choosing a language 2 15 Choosing ink options 2 16 Printer Default Settings 2 18 Printing 3 1 Printing a file 3 1 Heidi driver 3 1 ADI driver...

Страница 9: ...Setup menu B 3 Utility menu at a glance B 5 Utility menu B 5 Technical information C 1 Error messages D 1 Cartridge errors D 1 Troubleshooting E 1 Troubleshooting quick list E 1 Isolating problems E 1...

Страница 10: ...the brilliance and gloss of liquid ink For CAD engineering architectural creative and business professionals Encad printers let you experience the value of exceptional graphics quality and cut hours o...

Страница 11: ...t various raster file formats TIFF GIF BMP etc into HP RTL There are also many Raster Image Processors RIPs which convert Postscript or CGM to HP RTL When choosing a RIP or a file format converter for...

Страница 12: ...es only when you are ready to install them Use only Encad brand ink refills and cartridges Drawings containing both black and color elements require alignment of the cartridges to each other as descri...

Страница 13: ...he notch is in the upper right corner when you feed the sheet into the printer Handle with care Handle your media carefully to avoid creases scrapes and tears Avoid crushing or damaging roll media edg...

Страница 14: ...ngs and two LEDs which indicate the printer s status An overview is provided here Details on menu options are included in chapters 2 through 4 The menu tree in Appendix B also gives you a summary of a...

Страница 15: ...n Portuguese Spanish and Japanese To choose a language 1 Press Main Menu Setup Menu User Setup Language 2 Press Select 3 Press the up or down arrow buttons until the desired language is displayed 4 Pr...

Страница 16: ...y media has been found to generate electrostatic discharge in excess of 20 KV Emissions of this level can cause arcing These conditions can be tempo rary or permanent If your roll media has wrinkled o...

Страница 17: ...o not move the carriage manually as you could damage the printer 4 Press Select again to return the cartridges to the service station Installing the cutter A cutter located in the ink cartridge carria...

Страница 18: ...nstalled and media is loaded run the following tests as described in the sections which follow color test prime pattern cartridge alignment and deadband test Printing the color test Printing the color...

Страница 19: ...er will automatically com pensate for jets found to be electrically damaged The only intervention needed is to verify that there are no clogged jets and then choose which print mode is most appropri a...

Страница 20: ...e availableprint modes that will provide compensation Y M C K Clogged jets Clogged jets cannot be automatically detected and therefore must be cleared manually If a jet is clogged it will appear in th...

Страница 21: ...ed press the Shortcut button 2 Press the up or down arrow until Clean displays 3 Press the up or down arrow until the color for the desired cartridge displays 4 Press Select Manual jet compensation If...

Страница 22: ...y cartridge be sure to clear the compen sation when a new cartridge is installed To clear the manual jet compensation list 1 From the main menu choose Utility Menu Open Jets Clear Lists 2 Press Select...

Страница 23: ...ompensation 1 With paper loaded press Utility Menu Db Calib 2 Press Select 3 Press the up or down arrow button until Color Db Test displays 4 Press Select The test pattern prints as shown below Y M C...

Страница 24: ...gnment values and adjust them for the best printing results To perform color calibration 1 With paper loaded choose Utility Menu Color Calib Print Test Press Select The test patterns print as shown be...

Страница 25: ...the display you may adjust the printer by setting its values to match the length or width you measured Note The Paper Axis Test should be performed every time new media is loaded To print the Paper A...

Страница 26: ...cartridges press Shortcut Menu button Scroll to Access Cartridge then press Select to move the carriage to the position which allows replacement of the ink cartridges Check to make sure you have the p...

Страница 27: ...lity EFPU Use this utility to send pre ripped files to the printer and to download new firmware release Note This utility requires the Win dows driver be installed on the same port that is used for th...

Страница 28: ...0 driver 1 Insert the CD into your CD drive 2 Click on Applications 3 Click on Heidi Driver 4 Click on Install HDI Driver then click on the Unzip button 5 If you have a previous version of the ENCAD H...

Страница 29: ...move them Many of the initialization files have been changed with this release so conflicts may arise if you don t first remove the old drivers Then run the installation program to install the new dri...

Страница 30: ...ation The directory where AutoCAD is installed This refers to the base or root AutoCAD directory For AutoCAD release 12 DOS the default directory name will be C ACAD For AutoCAD release 13 DOS or Wind...

Страница 31: ...d The ENCAD ADI driver installation will modify this file so that the ENCAD ADI driver will be automatically loaded with each session of AutoCAD 6 After successfully installing the ENCAD ADI Driver st...

Страница 32: ...ng printer options are described in this chapter Initialize return to printer default settings Print Mode Paper Options User Setup Control Panel The control panel at the right side of the printer incl...

Страница 33: ...buffer after you cancel a print at the computer Shortcut Menu Shortcuts to a menu for selecting Cut Prime Feed Media Access Cartridge Pause and Clean See details below LEDS Ready A green LED indicate...

Страница 34: ...lity The print mode you use depends on various factors such as your software application whether you re printing in color or monochrome and the type of media you re using Each print mode directly affe...

Страница 35: ...ct Quality modes There are four print quality modes They are available for Color or 4BLK mode Draft and Super Draft modes are suited for line drawings and drawings with light solid fills the types of...

Страница 36: ...the image You can choose either 300 or 600 dpi This resolution setting overrides the default dpi in the quality mode setting To choose resolution 1 Choose Setup Menu Print Modes DPI 2 Press Select 3 U...

Страница 37: ...me size as the original Choosing paper options Paper options let you define the following Supply Media Standard Margins Auto Wipe Auto Cut Save Media Media feeding and loading are described in the Ins...

Страница 38: ...commodate the image If extra length is required use roll media If the media is smaller than the image the image may be truncated Minimum media width is 8 5 Note that the printable area is different de...

Страница 39: ...35 6 E 36 0 x 48 0 34 8 x 46 8 35 6 x 47 6 U S ENGINEERING A 8 5 x 11 0 7 5 x 9 8 8 1 x 10 6 B 11 0 x 17 0 9 8 x 15 8 10 6 x 16 6 C 17 0 x 22 0 15 8 x 20 8 16 6 x 21 6 D 22 0 x 34 0 20 8 x 32 8 21 6 x...

Страница 40: ...15 8 11 6 x 16 2 C 18 0 x 24 0 16 8 x 21 8 17 6 x 22 2 D 24 0 x 36 0 22 8 x 33 8 23 6 x 34 2 E 36 0 x 48 0 34 8 x 45 8 35 6 x 46 2 U S ENGINEERING A 8 5 x 11 0 7 3 x 8 8 8 1 x 9 2 B 11 0 x 17 0 9 8 x...

Страница 41: ...11 6 x 15 0 C 18 0 x 24 0 16 8 x 20 6 17 6 x 21 0 D 24 0 x 36 0 22 8 x 32 6 23 6 x 33 0 E 36 0 x 48 0 34 8 x 44 6 35 6 x 45 0 U S ENGINEERING A 8 5 x 11 0 7 3 x 7 6 8 1 x 8 0 B 11 0 x 17 0 9 8 x 13 6...

Страница 42: ...11 6 x 15 4 C 18 0 x 24 0 16 8 x 21 0 17 6 x 21 4 D 24 0 x 36 0 22 8 x 33 0 23 6 x 33 4 E 36 0 x 48 0 34 8 x 45 0 35 6 x 45 4 U S ENGINEERING A 8 5 x 11 0 7 3 x 8 0 8 1 x 8 4 B 11 0 x 17 0 9 8 x 14 0...

Страница 43: ...xpanded make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn t exceed the edge of the media Cut sheet maximum printing area Normal 0 59 15 mm...

Страница 44: ...ime to cut the media Note Automatic cutting is disabled when the paper option is set to Sheet To set Auto Cut 1 Choose Setup Menu Paper Option Auto Cut 2 Press Select 3 Use the up or down arrow button...

Страница 45: ...different combinations of options and save them with a user number ranging from 1 8 Select the user number you want to use before sending an image to the printer If your printer driver has host contro...

Страница 46: ...nglish or Metric units of measure To choose measurement units 1 Choose Setup Menu User Setup Units 2 Press Select 3 Use the up or down arrow button to display the desired unit English or Metric 4 Pres...

Страница 47: ...at from the default temperature Press ing the plus button increases the temperature pressing minus decreases it When you have reached the limits of the temperature range the panel will display either...

Страница 48: ...a you are using the ambient temperature and the humidity Dry Time values range from 10 seconds to 60 minutes When the Dry Time has expired the printer cuts the image and begins printing the next image...

Страница 49: ...SELECT USER 1 1 TO 8 SAVE USER 1 1 TO 8 UNITS ENGLISH METRIC LANGUAGE ENGLISH GERMAN FRENCH ITALIAN SPANISH PORTUGUESE JAPANESE DRY TIME 0 0 60 SECONDS OR 1 60 MINUTES SYSTEM SETTINGS DEFAULT OTHER O...

Страница 50: ...llow you to adjust printer specific options for your print file Generally you should only need to set paper size and orientation options 6 Click OK then click OK again to send your file to the printer...

Страница 51: ...s the bottom of the image at the long edge of the media Max Plot Area This reports the maximum plot area or image area that is available on the selected paper size The Max Plot Area depends on the pap...

Страница 52: ...See also User Defined Quality Plot color merge control Controls the appearance of the intersecting elements Merge colors All colors at the intersection will mix together The intersection might be dar...

Страница 53: ...of lighter colors to appear as dotted lines Ink limit Specifies the maximum amount of ink that the printer will apply The limit only applies to colors that exceed the limit In contrast Reduction above...

Страница 54: ...the acpltstamp arx located in default AutoCAD 2000 folder i e C Program Files ACAD2000 b The command to set up the Plot stamp is PLOTSTAMP There is also a scriptable PLOTSTAMP Note After loading it wi...

Страница 55: ...topping printing To stop the printing process while AutoCAD is sending data to the printer abort by typing Ctrl C in DOS Releases 12 13 and Escape key in Windows Releases 12 13 14 Spooling The driver...

Страница 56: ...drawing application whether you re printing in color or monochrome and what type of media you re using Each print mode directly affects the printing speed and quality of the image you print so you sh...

Страница 57: ...h further options Palette select Palette select lets you choose either the HP GL 2 or AutoCAD palette Both palettes allow 256 active colors with eight colors predefined The predefined colors for each...

Страница 58: ...one plot From the printer s front panel you can specify addi tional copies using the Reprints menu Enable Auto Cutter With Control set to Printer the printer will ignore EC commands in the plot file...

Страница 59: ...the plot file Note Rotation is supported for HP GL 2 files only It is not supported for RTL files To rotate the image 1 From the main menu choose Setup Menu HP GL 2 Options Rotation 2 Press Select 3 U...

Страница 60: ...ccumulating in a nest Printing will only begin when a nest becomes full when a nesting timeout occurs if printer memory is exhausted or when a plot that is incompatible with the current nest is receiv...

Страница 61: ...otation is enabled then the nesting algorithm is free to rotate the plot if it determines that doing so will save media Plots are sequen tially fitted across the page from right to left and The HP GL...

Страница 62: ...Menu HP GL 2 Options Nest Time 2 Press Select 3 Use the up or down arrow button to display the desired nest time 4 Press Select Ink limit The printer can assign an ink limit to polygon fills and wide...

Страница 63: ...blems with your printer we have placed an HP GL 2 test file in the printers ROM memory Settings for Ink Reduction and Ink Limiting have no effect on this file All other printer options such as Number...

Страница 64: ...DT464AG 5X 128MB MT16LD1664AG 6X MT16LD1664AG 5X DIMM installation The DIMMs are located on the MPCB inside the right cover The MPCB comes with one 32 MB DIMM installed on the board The following proc...

Страница 65: ...he three screws which attach the cover to the right plate 4 Move the right cover being careful to clear the parallel port on the back of the unit DIMM Slots To remove the DIMMs 1 Facing the top of the...

Страница 66: ...eference Guide To install the new DIMM 1 Insert and slowly push the DIMM until the two side clips snap into place Make sure the DIMM is fully seated Close the securing clips to lock the DIMM into the...

Страница 67: ...eed Media Feeds media backward or forward Access Cartridge Moves cartridges to the center of the platen for replacing cartridges and the cutter Pause Pauses printing until the Select button is pressed...

Страница 68: ...Off HP GL2 Options Palette HP GL 2 AutoCAD Control Software Printer Rotation 0 90 180 270 Auto Ink Reduct 0 12 5 25 37 5 50 Nest Enable On Off Nest Time 30 sec 1 min 2 min Reprints 0 99 Ink Limit Off...

Страница 69: ...esolution Paper Options Supply provides access to a further menu to select the paper feed mode roll sheet Media provides access to a further menu to select the media standard All default US Engr US Ar...

Страница 70: ...limit limits the amount of ink that is used in polygon fills and wide vectors User Setup Sel user provides access to a further menu to select a previously saved user configuration Default User 1 Save...

Страница 71: ...u Color calib provides access to further menus for printing the color calibration test pattern and for entering values determined by examining the test patterns Db calib provides access to a further o...

Страница 72: ...mpensation for each cartridge by 2 Fast Db test prints the fast deadband test C M Y K fast Db provides access to a further menu in which you can adjust the slow deadband velocity compensation for each...

Страница 73: ...t the type and color of ink in each cartridge stall and the extent to which the cartridge is used Test Print automatically prints a test file stored in ROM on the printer Use only under direction of t...

Страница 74: ...0 065 inches as measured over 36 inches BUFFER One 32MB Micron EDO DIMM standard User upgradeable to 64 or 128 MB 60 ns or faster ENCAD approved INTERFACES Bidirectional Parallel IEEE 1284 100BaseT op...

Страница 75: ...formation C 2 ENCAD T 200TM REFERENCE GUIDE DIMENSIONS Height with stand platen above floor 48 1210 mm Width 54 1370 mm Depth 28 710 mm Weight printer and stand 70 lbs 31 kg Print width 11 min to 36 m...

Страница 76: ...AD cartridge for your printer model Your printer will not work with cartridges from other models Remember the printer is reading the value programmed into the chip on the cartridge it is not actually...

Страница 77: ...s the Shortcut Menu button This will move the carriage out of the service station where the cartridges can be accessed 3 Replace the unrecognized cartridge with a valid cartridge Once the printer dete...

Страница 78: ...ure 1 Turn the printer OFF then ON 2 Load media then run a prime to assure that all jets fire 3 Perform a color calibration If your printer fails during any of the above steps call your dealer or call...

Страница 79: ...nical support of the particular vendor Printer Health Printer will not turn on Make sure the power cord is securely attached to the printer and plugged into an operat ing outlet Make sure the power sw...

Страница 80: ...e black belt using alcohol and a lint free cloth Push the carriage back and forth to access all areas of the belt Manually push the carriage all the way to the left to force the cutter to drop Turn po...

Страница 81: ...vement is free and smooth by turning the power off and moving the carriage from one end of the shaft to the other make sure there is no binding and that nothing is blocking the carriage movement Clean...

Страница 82: ...all it or clean the electrical contact on the cartridge and carrier Be sure it is clean and dry Be sure the cartridge is seated properly Various nozzles are clogged or stop firing Remove clean and rei...

Страница 83: ...ash indicating the down load was successful After a one second delay the printer will automatically reboot The printer should come up normally Verify the new firmware revision by sequenc ing through U...

Страница 84: ...printing on the coated side of the media Load cut sheet media so that the notch is on the side closest to the carriage Roll feed media should be loaded so the coated side is on the outside If your ap...

Страница 85: ...on Ghosting can occur when printing unidirectional if their is an area in the image in which the cartridge is not firing i e a white box within a filled area Since the cartridge cooled down while it w...

Страница 86: ...s option When Margins are set to Normal the default the print area is smaller than when Margins are set to Expanded Try setting the Margins option to Expanded to make the print area larger The printer...

Страница 87: ...esn t generate a print Be sure your printer is connected to the port to which you are sending the file If you are printing over a network you will need to determine whether the problem is in the netwo...

Страница 88: ...re Check that the printer is plugged in and turned on Check that the cable is connected to the port on the printer and the port on the workstation or server Check that the cable is the correct cable a...

Страница 89: ...nt make sure the LP print service is running On both the print server and client make sure the printer is accepting re quests On both the print server and print client make sure the printer is enabled...

Страница 90: ...ded by 300 What all this means is There is a limit of 53 for vector data in Windows 95 For raster images the limit is 109 These limits are imposed by the Windows 95 Graphics Device Interface GDI The l...

Страница 91: ...Windows O S limitations Some programs with internal drivers to print from include AutoCAD MicroStation FlexiSign Pro PosterShop CactusJet etc External printer driver RIPs are made by Pisa Fiery EFI Ze...

Страница 92: ...8 452 0882 Priority Support 900 555 ENCAD Toll free Customer Support 877 ENCAD TS Customer Support 858 452 4350 Customer Support FAX 858 546 0659 Home Page www encad com Warranty Cartridge Exchange 85...

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