Getting help
www.kodak.com/go/support
45
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/z950support
and select
Interactive Troubleshooting & Repairs.
Camera problems
If
Try one or more of the following
Camera does not
turn on.
■
Install new battery (
page 1
).
■
Charge rechargeable battery.
Camera does not
turn off.
■
Remove the battery, then reinsert or replace it. If the camera still does
not function, visit
www.kodak.com/go/z950support
and select
Interactive Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■
The camera is operating normally. Continue taking pictures.
Stored pictures are
corrupted.
■
Retake pictures. Do not remove card while the camera is on. Keep
rechargeable battery charged.
■
Transfer the pictures to the computer (
page 37
), then format the card
or internal memory (
see page 35
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.
■
Check the image storage location setting (
page 33
).
In Review mode, a
blue or black
screen is displayed
instead of a
picture.
■
Transfer the picture to the computer (
page 37
), then format the card or
internal memory (
see page 35
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
